Isaac Hyppolite
Everett
Summary
Healthcare Administration student with strong customer service and administrative support experience. Skilled in fast-paced environments, patient/customer communication, scheduling support, and multitasking. Seeking to contribute to Mass General Brigham as a Clinic/Practice Assistant II.
Overview
5
5
years of professional experience
Work History
Service Associate
Kohls
09.2021 - Current
- Delivered high-volume customer service in a fast-paced retail environment
- Assisted customers with transactions, returns, and issue resolution
- Handled multiple priorities including checkout operations, stocking, and floor support
- Communicated clearly with customers and team members to ensure smooth daily operations
- Maintained accuracy while processing transactions and handling cash/card payments
Education
Bachelor of Science - Business Administration Concentration: Healthcare
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Everett High School
Everett, MASkills
- Customer Service
- Communication
- Multitasking
- Time management
- Problem solving
- Attention to detail
- Microsoft office
Timeline
Service Associate
Kohls
09.2021 - Current
Bachelor of Science - Business Administration Concentration: Healthcare
Southern New Hampshire University
High School Diploma -
Everett High School