Isabel Gray
Middleton
Summary
Experienced with customer service and retail sales work with proven ability to communicate effectively, conflict resolution, and maintain a positive attitude. Adept knowledge of human anatomy to ensure proper technique and teaching of physical activities. Quick thinking and fast-acting when placed under pressure with the ability to treat and diagnose mild physical injuries.
Overview
3
3
years of professional experience
Work History
Ice Cream Scooper
Richardsons Ice Cream
09.2022 - Current
- Maintained cleanliness of the store through sanitizing workstations for an enjoyable and environment.
- Managed time effectively during rush hour to help customers reach peak satisfaction without ruining the ice cream.
- Served customers thoroughly and thoughtfully, keeping team running smoothly throughout service fluctuations.
- Carried out cash and card transactions
Intern
East Boston Neighborhood Health Center
03.2024 - 06.2024
- Gained valuable knowledge and experience interning at a specific industry within the environment and developed the ability to respond quickly and successfully to challenges or inconveniences.
- Gained beneficial experience working within a specific field, applying gained insights directly into important situations.
- Sorted and organized files, papers and organized areas.
Hostess
Stefanellis
06.2022 - 09.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers kindly upon arrival and provided friendly presence throughout dining experience.
- Demonstrated multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and keeping tracks of reservations.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Masconomet Regional High School
Boxford, MA06-2024
Skills
- Quick learner
- Energy and enthusiasm
- Hand-eye coordination
- Food handling safety
- Cash handling proficiency
- Customer engagement
- Cleaning and organization
- Relationship building
- Teamwork
- Safety awareness
- Computer skills
Timeline
Intern
East Boston Neighborhood Health Center
03.2024 - 06.2024
Ice Cream Scooper
Richardsons Ice Cream
09.2022 - Current
Hostess
Stefanellis
06.2022 - 09.2022
High School Diploma -
Masconomet Regional High School
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