Professional Summary
Overview
Work History
Education
Skills
Timeline

Isabel Martínez Ortiz

TASTE ON THE FLY
Boston
3
years of professional experience

HIGHLY MOTIVATED AND EFFICIENT CUSTOMER SERVICE EMPLOYEE WITH EXPERIENCE IN MULTI-TASKING UNDER STRESS AND WITH ADVANCED COEFFICIENT TO LEARN TO DO ANY TYPE OF WORK

Work History

Barista

3 Years 2 Months
TASTE ON THE FLY | 08.2023 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Barista

1 Year 5 Months
AIR VENTURES LLC | 07.2022 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Cleaner

10 Months
Sodexo USA | 09.2021 - 07.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Education

High School Diploma

INSTITUCIÓN THOMAS CADAVID | MEDELLÍN-COLOMBIA | 11.2018

Skills

Opening and closing duties
Cash Register Operation
Safe Food Handling
Beverage Preparation
Food Running
Sandwich preparation
Customer Service
Time Management
Cleaning and sanitizing
Multitasking
Organizational Skills
Excellent Communication
Teamwork and Collaboration
Table Bussing
POS System Operation
Exceptional customer service

Timeline

Barista

TASTE ON THE FLY
08.2023 - CurrentRead More

Barista

AIR VENTURES LLC
07.2022 - 12.2023Read More

Cleaner

Sodexo USA
09.2021 - 07.2022Read More

INSTITUCIÓN THOMAS CADAVID

High School Diploma
Read More
Isabel Martínez Ortiz