Isabel Martínez Ortiz
Boston
Summary
HIGHLY MOTIVATED AND EFFICIENT CUSTOMER SERVICE EMPLOYEE WITH EXPERIENCE IN MULTI-TASKING UNDER STRESS AND WITH ADVANCED COEFFICIENT TO LEARN TO DO ANY TYPE OF WORK
Overview
3
3
years of professional experience
Work History
Barista
TASTE ON THE FLY
08.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
AIR VENTURES LLC
07.2022 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cleaner
Sodexo USA
09.2021 - 07.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
High School Diploma -
INSTITUCIÓN THOMAS CADAVID
MEDELLÍN-COLOMBIA11.2018
Skills
- Opening and closing duties
- Cash Register Operation
- Safe Food Handling
- Beverage Preparation
- Food Running
- Sandwich preparation
- Customer Service
- Time Management
- Cleaning and sanitizing
- Multitasking
- Organizational Skills
- Excellent Communication
- Teamwork and Collaboration
- Table Bussing
- POS System Operation
- Exceptional customer service
Timeline
Barista
TASTE ON THE FLY
08.2023 - Current
Barista
AIR VENTURES LLC
07.2022 - 12.2023
Cleaner
Sodexo USA
09.2021 - 07.2022
High School Diploma -
INSTITUCIÓN THOMAS CADAVID
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