Isabella Ellis
New Bedford
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 4 years of performance. Skilled at business correspondence, maintaining calender scheduling and updating spreadsheets.
Proven track record of facilitating smooth operations in dynamic environments. Adept at leveraging strong organizational skills, effective communication, and problem-solving abilities to enhance team productivity and client satisfaction. Known for reliability and adaptability, ensuring seamless integration with evolving workplace demands. Skilled in administrative tasks, customer service, and conflict resolution, consistently driving positive results.
Overview
9
9
years of professional experience
Work History
Commander`s Support Staff/Executive Assistant
United States Air Force
2021.11 - 2025.11
- Provided administrative support to ensure efficient operation of office.
- Assisted in preparing reports and presentations for effective communication within team.
- Improved team productivity by managing calendar appointments and schedules.
- Enhanced office efficiency by organizing and maintaining office supplies.
- Attended training sessions to stay updated on procedures and services.
- Maintained files and records, ensuring optimal organization within the workplace.
Customer Service Cashier
Giant Food Stores
2021.01 - 2021.11
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Customer Service Representative
Brooks Brothers
2019.07 - 2020.12
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Associate
Old Navy
2016.06 - 2019.07
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Communications
Lehigh Carbon Community College
Schnecksville, PA2016-12
High School Diploma -
Emmaus High School
Emmaus, PA2014-06
Skills
- Administrative support
- Document management
- Record keeping
- Time management
- Task prioritization
- Team collaboration
Languages
German
Limited Working
Timeline
Commander`s Support Staff/Executive Assistant
United States Air Force
2021.11 - 2025.11
Customer Service Cashier
Giant Food Stores
2021.01 - 2021.11
Customer Service Representative
Brooks Brothers
2019.07 - 2020.12
Sales Associate
Old Navy
2016.06 - 2019.07
Associate of Arts - Communications
Lehigh Carbon Community College
High School Diploma -
Emmaus High School