Isabella Leone

- Write articles providing education, support, and resources for sexual assault survivors

- Create trauma-informed content to promote healing and empowerment

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Delivered unparalleled service to drive positive dining experience and repeat customer visits.
• Answered customer questions about hours, seating, and menu information.
• Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
• Minimized customer service complaints by expertly managing customer expectations during busy periods.
• Seated patrons based on guest preferences and seating availability.
• Completed daily side work and opening and closing duties without fail.
• Advised customers about special offerings and menu items to help drive sales.

• Supported student physical, mental, and social development using classroom games and activities.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Assisted in implementation of new learning tools, systems and materials.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Adapted teaching methods and materials to meet students' varying needs.