Open To Work
Isabella M. Zamora, MPH
Boston
Summary
Results-driven Public Health Professional and Certified Project Manager with over four years of experience managing complex programs in regulated healthcare settings. Demonstrated expertise in client coordination, stakeholder engagement, and project delivery. Skilled in developing project plans, maintaining SOPs, and overseeing onboarding workflows with diverse teams. Bilingual in English and Spanish.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Program Coordinator - Manufacturing Project Manager
MGB Gene and Cell Therapy Institute
Cambridge
05.2023 - Current
- Managed 3-4 gene and cell therapy manufacturing projects with Head of Manufacturing, coordinated timelines, deliverables, and communication across research, clinical, and operations teams, and oversaw procurement workflows for two lab teams.
- Lead cross-functional preparation for clinical trial IRB submissions, rewriting protocols, and aligning stakeholders to meet deadlines.
- Develop and maintain SOPs for core facilities to ensure compliance with GMP and GCP standards.
- Lead system-wide gene and cell therapy communications across multiple research programs, ensuring consistent messaging and alignment with institutional priorities.
- Planned and managed annual Gene and Cell Therapy Research Symposium, supervised budget of $60K to $78K, secured sponsorships, and coordinated logistics for 500+ attendees.
- Prepared responses to legislative inquiries on gene and cell affordability for leadership, utilizing population health data.
International Client Relations Ambassador
MGB Global Patient Services
Boston
11.2022 - 05.2023
- Managed patient and client inquiries across 9 Latin American countries, ensuring consistent, high-quality experiences through global markets while coordinating data, documentation, and handoffs across clinical and operational teams.
- Coordinated deliverables for multi-member team to ensure timely patient onboarding and accurate documentation while tracking patient journey timelines.
- Analyzed market data and competitor trends to inform business development strategy, providing insights that supported growth and strategic initiatives.
Emergency Management Graduate Project Intern
University of Miami Health System
Miami
12.2021 - 11.2022
- Researched healthcare access in disaster-affected South Florida communities to inform mobile clinic outreach program and supported emergency response procedures during public health and natural disaster events, including Monkeypox outbreak and Hurricane Ian, using Smartsheet and Microsoft Office Suite.
- Facilitated cross-departmental collaboration during preparedness exercises, ensuring coordinated timelines and operational readiness.
- Conducted literature reviews to support evidence-based practices in healthcare projects.
Pharmaceutical Tech Intern
Jerry's Medical Art's Pharmacy- Baptist Health South Florida
Miami
10.2015 - 03.2020
- Supported pharmacy operations for inpatient and outpatient populations, ensuring compliance with departmental procedures.
- Assisted head pharmacist with high-volume prescription refills and prior authorizations, streamlining clerical tasks to enhance daily operations and minimize delays in patient care.
Research Study Assistant- Internship
VICIS Clinical Research
Tampa
08.2019 - 10.2019
- Collected informed consent and medical histories for 10+ research participants, conducted preliminary data analysis to identify health trends among Hispanic men in Hillsborough County, supporting enrollment compliance and enhancing community health initiatives.
Education
Master of Public Health -
University of Miami Miller School of Medicine
Miami, FLBachelor of Science - Public Health, Minor in Communication Sciences
University of South Florida
Tampa, FLSkills
- Project planning
- Quality management
- Lean Six Sigma
- Milestone management
- GMP/GCP compliance
- SOP creation
- Operational efficiency
- Process optimization
- Risk assessment
- Change management
- Stakeholder management
- Cross-functional collaboration
- Program leadership
- Team leadership
- Budget oversight
- Procurement
- Governance oversight
- Smartsheet
- Asana
- Jira
- Mondaycom
- Salesforce
- Power BI
- REDCap
- Microsoft Office Suite
- Google Workspace
- Google Workspace
Websites
Certification
- Google Project Management Certificate
- Six Sigma Yellow Belt, Kennesaw State University
- GCP & Clinical Research Certification, Mass General Brigham HRA
- Essential Epidemiologic Tools for Public Health Practice, Johns Hopkins University
Languages
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
Timeline
Program Coordinator - Manufacturing Project Manager
MGB Gene and Cell Therapy Institute
05.2023 - Current
International Client Relations Ambassador
MGB Global Patient Services
11.2022 - 05.2023
Emergency Management Graduate Project Intern
University of Miami Health System
12.2021 - 11.2022
Research Study Assistant- Internship
VICIS Clinical Research
08.2019 - 10.2019
Pharmaceutical Tech Intern
Jerry's Medical Art's Pharmacy- Baptist Health South Florida
10.2015 - 03.2020
Master of Public Health -
University of Miami Miller School of Medicine
Bachelor of Science - Public Health, Minor in Communication Sciences
University of South Florida