Isadora Da Silva Alves
Malden
Summary
Proven Cashier/Teller at Mineirão Market, adept in Gold Money Transfers and maintaining high accuracy in financial transactions. Excelled in fast-paced environments, demonstrating quick adaptability and exceptional customer service skills. Skilled in leveraging financial transaction management and problem-solving abilities to enhance customer satisfaction and trust.
Overview
4
4
years of professional experience
Work History
Cashier/Teller
Mineirão Market
07.2023 - Current
- Processed Gold Money Transfers with accuracy and adherence to compliance regulations, ensuring customer trust and satisfaction.
- Maintained compliance with legal and company standards for financial transfers, including ID verification and transaction documentation
- Quickly adapted to learning and operating specialized systems for Gold Money Transfers while managing general cashier duties.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/Teller
El Valle De La Sultana
04.2021 - 07.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Managed multiple tasks simultaneously, such as assisting customers, operating the cash register, and maintaining inventory.
- Operated point-of-sale systems and Western Union software, ensuring smooth and efficient transactions
- Ensured all Western Union forms and documents were accurately completed to comply with regulatory standards.
Education
Accounting Major (Expected Graduation: 2028) -
University of Massachusetts, Boston
Boston, MA07-2024
Skills
- Fast Learner and Adaptable: Quickly picks up new tools, systems, and procedures, ensuring seamless integration into new environments
- Customer Service: Proven ability to build strong client relationships and provide professional, friendly assistance
- Financial Transaction Management: Experienced in handling money transfers (Western Union and Gold Money Transfers) with accuracy and compliance
- Cash Handling: Proficient in managing cash flow, balancing registers, and maintaining financial accountability
- Attention to Detail: Skilled in ensuring accuracy in financial transactions and administrative tasks
- Multitasking and Organization: Ability to manage multiple responsibilities efficiently, including customer service, administrative duties, and financial operations
- Problem-Solving: Strong capability to address and resolve customer issues promptly while maintaining professionalism
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Interests
- Gaining practical experience in accounting and expanding my knowledge of the profession
- Learning about accounting practices, processes, and industry standards by working closely with professionals in the field
Timeline
Cashier/Teller
Mineirão Market
07.2023 - Current
Cashier/Teller
El Valle De La Sultana
04.2021 - 07.2023
Accounting Major (Expected Graduation: 2028) -
University of Massachusetts, Boston
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