Islam Abid
Casablanca
Summary
Dynamic Sales Executive with numbers of years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
10
10
years of professional experience
Work History
Sales Manager(Responsable Commercial)
Fedex
08.2024 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
Sales Executive
DHL Express
01.2020 - 08.2024
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needs requirements.
Co-Founder
Agroxglobal
12.2018 - 11.2019
- Import and export of agri-food
- Lead the operational, logistical, and distribution.
- Established foundational processes for business operations.
- Identified business development challenges and customer concerns for proactive resolution.
Call Center Sales Representative
Call Center Group
10.2016 - 12.2018
- I had to convince customers thought calls to received the visit of a solar panel engineer to install home solar panels.
- Maintained on average of 60 solar panels appointment per month
- Achieved top performer status consistently due to excellent sales results and customer feedback ratings.
Volonteer
Governor’s Walk Retirment Home
01.2015 - 06.2015
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Assisted with special events and programs.
Education
BBA - Business Management And Entrepruneurship
Algonquin College
04.2001 -
High School Diploma -
American Academy Casablanca
04.2001 -
Skills
- Business development and planning
- Lead prospecting
- Public Speaking
- Data Analysis
- Pipeline Management
- Territory Management
- Sales Presentations
- CRM software proficiency
Languages
English, Arabic, French
Timeline
Sales Manager(Responsable Commercial)
Fedex
08.2024 - Current
Sales Executive
DHL Express
01.2020 - 08.2024
Co-Founder
Agroxglobal
12.2018 - 11.2019
Call Center Sales Representative
Call Center Group
10.2016 - 12.2018
Volonteer
Governor’s Walk Retirment Home
01.2015 - 06.2015
BBA - Business Management And Entrepruneurship
Algonquin College
04.2001 -
High School Diploma -
American Academy Casablanca
04.2001 -
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