Ivana Szady
South Hamilton
Summary
Dynamic Office and Communications Manager at Innoventure Labs, adept in QuickBooks and event planning. Successfully coordinated internal communications and organized corporate events, enhancing team collaboration. Proven relationship-building skills fostered a positive work environment while managing confidential records and streamlining office operations for efficiency.
Overview
33
33
years of professional experience
Work History
Office and Communications Manager
Innoventure Labs
Beverly
10.2019 - Current
- Coordinated internal communications to ensure incubator members were up to date on
- Maintained confidential employee records in compliance with company policies.
- Coordinated scheduling and meetings for executives and team members.
- Managed office supplies and inventory for efficient daily operations.
- Managed social media channels to promote company initiatives and events.
- Used QuickBooks Online to track invoices and payments to ensure the accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Organized corporate events to foster team collaboration and morale.
Account Representative/Photographer
Avid Internet Marketing
Andover
03.2018 - Current
- Travel to auto dealerships and photograph new and used cars
- Print labels identifying car features
- Work with managers to effectively post pictures on website
- Internet marketing firm serving auto dealers
Administrative Assistant Health/ Conservation
Town of Topsfield
Topsfield
03.2017 - 10.2017
- Processed permit applications for all food serving entities including restaurants, stores, schools, and camps
- Received and processed all department payments in MUNIS
- Created departmental monthly and annual financial reports in MUNIS
- Arranged inspections for all food serving entities
- Assisted townspeople, realtors and builders through Title V process
- Created agenda, scheduled, and organized information for Board Meetings
- Maintained thousands of physical files for town properties
- Department promotes sanitary living conditions and the protection of the environment from damage and pollution
Administrative Assistant Conservation
Town of Topsfield
Topsfield
10.2016 - 03.2017
- Provided frontline assistance for townspeople, and builders for the completion of applications for conservation permitting
- Collected all fees and maintained department financials in MUNIS
- Created agenda, scheduled, and organized information for Board Meetings
- Responsible for newspaper and website postings in accordance to town bylaws
- Maintained thousands of physical files for town properties
- Department administers the MA Wetlands Protection Act and Topsfield General Wetlands Bylaw
Personal Organizer
ShipShape Organize
Wenham
09.2015 - 10.2016
- Organized and relocated personal property of seniors to a smaller living space
- A professional organizing and move management company
Docent
Peabody Essex Museum
Salem
01.2015 - 10.2016
- Presented exhibits with the goal of enhancing visitors’ experience
- A museum that specializes in the stewarding objects of art and culture in ways that enrich the spirit
Contract Executive Recruiter
International Paper
Berwyn
08.1999 - 12.1999
- Recruited online and hired two vice-presidents
- The largest pulp and paper company in the world
Contract Recruiter
Progressive Insurance
Plymouth Meeting
06.1999 - 08.1999
- Established the recruiting process for the 30 State of PA field offices
- One of the largest providers of home and auto insurance in the United States
Contract HR Generalist
FCC National Bank
Wilmington
09.1998 - 01.1999
- Developed a staffing plan for payment processing center
- Full service bank specializing in credit card services and check cashing
Human Resources Generalist
First USA Bank
Wilmington
06.1997 - 07.1998
- Recruited 50% of management staff
- Hired non-exempt call center staff and achieved 3% decrease in employee attrition
- Assisted managers with employee issues including: conduct, tardiness, productivity
- Administered health and retirement benefits
- Spearheaded compensation redesign initiative which included the updating job descriptions and performance benchmarks
- Assisted vice president in the management of four office staff
- A bank focusing on credit card payment, processing and customer service
Human Resources Specialist
Kentucky Fried Chicken
King of Prussia
10.1995 - 06.1997
- Managed workers’ compensation and short-term disability claims
- Closed 50% of pending EEOC claims
- Maintained HRIS system for over 500 employees
- Contributed to the achievement of a staffing level of 100% by attending job fairs, establishing referral bonuses, and highlighting career advancement opportunities
- Verified and processed all merit and promotional salary increases
- Created and administered new hire employee orientation
- A fast food division of Pepsi, Co.
Benefits/Workers’ Compensation Agent
City of Gloucester
Gloucester
11.1992 - 05.1993
- Negotiated with five healthcare providers to secure $1 million plan
- Processed health, life, and dental insurance enrollment and change forms; application and payments for workers’ compensation claims
- Initiated a utilization review and managed care program to monitor the outlay of a $1 million dollar workers’ compensation budget
- A small city on North Shore of Boston
Education
Master of Business Administration -
Boston University School of Management
Boston, MA05.1995
Bachelor of Arts -
Hamilton College
Clinton, NY05.1988
Skills
- QuickBooks
- MS Office (Excel, Word, PowerPoint, Outlook)
- Apple productivity applications (Pages, Numbers, Mail)
- PepsiCo in-house HRIS system
- Event planning
- Office administration
- Customer relationship management
- Problem solving
- Manage events
- Problem-solving abilities
- Relationship building
- Employee communications
- Internal communications
Timeline
Office and Communications Manager
Innoventure Labs
10.2019 - Current
Account Representative/Photographer
Avid Internet Marketing
03.2018 - Current
Administrative Assistant Health/ Conservation
Town of Topsfield
03.2017 - 10.2017
Administrative Assistant Conservation
Town of Topsfield
10.2016 - 03.2017
Personal Organizer
ShipShape Organize
09.2015 - 10.2016
Docent
Peabody Essex Museum
01.2015 - 10.2016
Contract Executive Recruiter
International Paper
08.1999 - 12.1999
Contract Recruiter
Progressive Insurance
06.1999 - 08.1999
Contract HR Generalist
FCC National Bank
09.1998 - 01.1999
Human Resources Generalist
First USA Bank
06.1997 - 07.1998
Human Resources Specialist
Kentucky Fried Chicken
10.1995 - 06.1997
Benefits/Workers’ Compensation Agent
City of Gloucester
11.1992 - 05.1993
Master of Business Administration -
Boston University School of Management
Bachelor of Arts -
Hamilton College