Overview
Work History
Education
Skills
Languages
Timeline
Generic

Izadora Souza

Acton

Overview

3
3
years of professional experience

Work History

PCA

Jim Thompson
08.2024 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Improved patient comfort by providing compassionate and attentive care.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Played games with the patient.

Head Hostess

Classic Kitchen Cafe
03.2024 - Current
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times..
  • Contributed to a positive workplace culture by maintaining a professional demeanor and fostering open communication among team members.

Cashier

Market Basket
08.2022 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

No Degree -

Acton Boxborough Regional High School
Acton, Ma

Skills

  • Guest service
  • Reservation coordination
  • Exceptional communication
  • Table bussing
  • Greeting and seating
  • Menu memorization
  • Strong leadership
  • Customer service expertise
  • Greeting guests
  • Food running
  • Server support

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

PCA

Jim Thompson
08.2024 - Current

Head Hostess

Classic Kitchen Cafe
03.2024 - Current

Cashier

Market Basket
08.2022 - 07.2024

No Degree -

Acton Boxborough Regional High School

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Izadora Souza