IZAIAH RIVERA
Methuen
Summary
Dynamic professional with extensive expertise in customer service and cash handling at Market Basket Grocery Store. Demonstrates unwavering commitment to maintaining high standards of cleanliness and organization while ensuring exceptional customer satisfaction.
Overview
4
4
years of professional experience
Work History
CASHIER/ BAGGER
Market Basket Grocery Store
SALEM
04.2021 - 07.2025
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
AUTOMOTIVE COURTESY TECHNICIAN
Jiffy Lube
SALEM
07.2023 - 12.2024
- Cleaned interior and exterior of vehicles while parked at facility.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Greeted guests upon arrival and provided exceptional customer service.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Attended staff meetings as required by management.
- Followed company policies related to guest satisfaction standards and procedures.
- Reported unusual or unsafe situations to security for immediate attention.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Greeted customers and took car keys to park vehicles in available spots.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Greeted customers and opened car doors to enhance service.
Education
High School Diploma -
GREATER LAWRENCE TECHNICAL HIGH SCHOOL
ANDOVER, MA06-2023
Skills
- Cash handling
- Point of sale
- Inventory management
- Customer service
- Data entry
- Security procedures
- Cleaning procedures
- Time management
- Safety compliance
- Valet procedures
- Efficient work ethic
- Customer service excellence
- Valid Driver's license
- Teamwork
Timeline
AUTOMOTIVE COURTESY TECHNICIAN
Jiffy Lube
07.2023 - 12.2024
CASHIER/ BAGGER
Market Basket Grocery Store
04.2021 - 07.2025
High School Diploma -
GREATER LAWRENCE TECHNICAL HIGH SCHOOL
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