Isabel (Izzy) Zagrobski
Manchester-by-the-Sea
Summary
Reliable and empathetic with a strong work ethic and problem-solving skills. Developed exceptional interpersonal and organizational skills in fast-paced environments. Eager to bring these transferable skills to new professional setting. Offering warm and approachable demeanor, eager to learn and grow in any environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Bravo by the Sea
40 Beach St, Manchester-by-the-Sea, MA 01944
06.2024 - Current
- Greeted and seated guests, ensuring efficient flow of customer traffic.
- Managed reservation systems to optimize table assignments and reduce wait times.
- Provided excellent customer service through prompt responses to inquiries and concerns.
- Collaborated with kitchen staff to communicate guest preferences and dietary restrictions.
- Handled cash transactions accurately during busy dining periods, ensuring accountability.
- Developed strong relationships with regular patrons, fostering a welcoming atmosphere.
Babysitter
Cecily Brennan
Manchester-by-the-Sea, MA
11.2025 - Current
- Supervised children during playtime, ensuring safety and engagement in age-appropriate activities.
- Developed and implemented creative educational games to enhance learning experiences for children.
- Communicated effectively with parents regarding daily activities, behavioral progress, and any concerns.
- Assisted in meal preparation, promoting healthy eating habits among children under care.
- Played games, worked on puzzles, and read books to young children.
Beach Staff Member
Parks and Recreation Department
119 Beach St, Manchester-by-the-Sea, MA 01944
03.2023 - 09.2024
- Supervised daily beach operations, ensuring compliance with safety regulations and policies.
- Coordinated recreational activities, enhancing participant engagement through diverse program offerings.
- Trained and mentored new staff, fostering a collaborative team environment and improving service quality.
- Managed equipment inventory, streamlining maintenance processes for optimal operational efficiency.
Ice Cream Scooper
White Farms Icecream on the Causeway
76 Essex Ave, Gloucester, MA 01930
06.2023 - 10.2024
- Provided exceptional customer service by accurately fulfilling orders and addressing inquiries.
- Operated ice cream machines and maintained cleanliness to ensure compliance with health standards.
- Assisted in inventory management by tracking stock levels and reporting shortages to management.
- Trained new employees on proper scooping techniques and customer interaction protocols.
- Implemented safety protocols, resulting in a safer work environment for all staff members.
- Collaborated with team members to develop innovative flavor combinations based on customer feedback.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
After-School Care Provider
Parks and Recreation Department
43 Lincoln St, Manchester-by-the-Sea, MA 01944
11.2023 - 11.2025
- Supervised daily activities and ensured safety of children in after-school programs.
- Developed engaging educational and recreational activities to enhance child development.
- Collaborated with parents to address concerns and provide updates on children's progress.
- Trained and mentored new staff on program policies and child care best practices.
- Coordinated logistics for special events, enhancing community engagement and participation.
Education
High School Diploma -
Manchester Essex Regional Middle High School
36 Lincoln St, Manchester-by-the-Sea, MA 0194406.2026
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Dependability
- Reliability and punctuality
- Flexible scheduling
Certification
- Certified in CPR
- Drivers License
Timeline
Babysitter
Cecily Brennan
11.2025 - Current
Restaurant Hostess
Bravo by the Sea
06.2024 - Current
After-School Care Provider
Parks and Recreation Department
11.2023 - 11.2025
Ice Cream Scooper
White Farms Icecream on the Causeway
06.2023 - 10.2024
Beach Staff Member
Parks and Recreation Department
03.2023 - 09.2024
High School Diploma -
Manchester Essex Regional Middle High School