Looking to expand my knowledge in the restaurant industry. Left the insurance industry and currently pursuing my interest in History and International Relations. Passionate about expanding my range regardless of industry.
Overview
6
6
years of professional experience
Work History
Bartender/Server
Hojoko
06.2023 - Current
Responsible for learning Tiki bar program and crafting/batching cocktails
Guided guests in traditional japanese dining experiences as well as tailoring their experience
Memorize rotating Sake list and seasonal menu changes
Server Lead/Bartender
California Pizza Kitchen
12.2021 - 03.2023
Responsible for managing a team of servers, creating server schedules, taking inventory of the server's station and bar
Also in charge of training new FOH staff
Worked on the floor on weekends and assisted the FOH manager regarding operations
Customer Service Representative
CMM Agencies
12.2018 - 09.2022
Responsible for issuing insurance certificates, assisting clients with questions regarding policies and billing
Answered phone calls, and quoted insurance needs for prospecting clients
Would inquire existing clients for referrals to expand the client base
Server
Jackson's Restaurant
06.2020 - 09.2021
Taught proper server techniques to increase sales and crafting a quality service to customers
Learned how a successful family owned business should be operated
Memorized seasonal beer and food menus
Server
Friendly's
03.2019 - 03.2020
Providing service as either on fountain station or floor server
Would help making sundaes for quests, run food and take orders
Education
Bachelor of Arts - History And International Relations
University of Massachusetts, Boston
Boston, MA
05-2026
Associate of Science - Finance And Accounting
Suffolk County Community College
Selden, NY
12-2020
Skills
Prioritizing tasks based on urgency
Customer service
Organizing systems
Sales Training
Timeline
Bartender/Server
Hojoko
06.2023 - Current
Server Lead/Bartender
California Pizza Kitchen
12.2021 - 03.2023
Server
Jackson's Restaurant
06.2020 - 09.2021
Server
Friendly's
03.2019 - 03.2020
Customer Service Representative
CMM Agencies
12.2018 - 09.2022
Bachelor of Arts - History And International Relations