Jack Crowley
Peabody
Summary
Results-driven Closing Manager known for strong leadership and excellent communication skills. Proven ability to streamline operations and foster teamwork, ensuring smooth transitions and high standards of service.
Overview
8
8
years of professional experience
Work History
Closing Manager
Pomodori
Ipswich, MA
07.2025 - Current
- Trained and mentored staff on best practices for closing operations and compliance standards.
- Streamlined workflow procedures to enhance team efficiency and reduce turnaround time.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Collaborated with other department managers to address any operational issues, working together to find effective solutions.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Closed restaurant after ensuring restaurant standards had been reached
Delivery Driver
Pomodori
Ipswich, MA
11.2018 - Current
- Delivered orders efficiently while adhering to all safety and traffic regulations.
- Assisted in training new drivers on company policies and delivery procedures.
- Maintained accurate delivery logs and communicated with dispatch on route changes.
- Resolved customer inquiries and complaints to enhance service satisfaction levels.
Education
Bachelor of Science - Business Management
Salem State University
Salem, MA05.2026
Skills
- Customer service focus
- Relationship building
- Task delegation
- Strong leadership
- Teamwork
- Excellent communication
Accomplishments
Semi Finalist in Salem State Business Competition (2024)
Timeline
Closing Manager
Pomodori
07.2025 - Current
Delivery Driver
Pomodori
11.2018 - Current
Bachelor of Science - Business Management
Salem State University