JACK FICCARDI
Somerville
Summary
Results-driven professional with 8 years of progressive experience in Human Resources, specializing in HR Information Systems and employee benefits administration. Proven track record of managing benefits programs, ensuring compliance, and delivering high-quality employee support. Strong analytical skills, attention to detail, and a passion for leveraging data and systems to support strategic HR initiatives and organizational goals.
Overview
8
8
years of professional experience
Work History
HRIS & Benefits Coordinator
Pine Street Inn
02.2024 - Current
- Managed all of the data input and integrity of the Paylocity HRIS system, including company codes for both employees and trainees
- Processed all new hires, payroll changes, and terminations for an organization of 600+ employees.
- Compiled human resources statistics and reports for various department staff, including bi-weekly payroll changes, department and program rosters.
- Managed collection and preparation of documents for multiple annual audits.
- Assisted with the management of department wide documentation storage, including audit and updated files on a regular basis.
- Responded to all requests for employee or earning verifications, as well as from employees for changes in demographic information, tax withholding, direct deposit and others.
- Participated in various HR programs including orientations, benefits meetings and fairs (virtual or remote), performance management meetings and trainings.
- Led the new employee benefits orientation and answering benefits questions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into Paylocity and Bswift.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Assisted with employee benefit elections for both new hires and in cases of special enrollments.
Staffing Coordinator
Amazon Workforce Staffing
06.2021 - 02.2024
- Organized and supervised new hire events.
- Prepared and processed contracts and other essential paperwork for employees.
- Conducted interviews for candidates to assess potential employment.
- Liaised between employees and management, answering questions and relaying important information.
- Prepared, administered and ensured validity of proper chain of custody procedures for candidate pre-employment drug screenings.
- Created, nurtured and maintained relationships for Amazon with outside organizations and businesses in local communities.
- Presented at job fairs and workshops to promote the Amazon brand and increase candidate turnout at New Hire Events.
- Conducted candidate surveys and utilized results to increase NHE attendee's satisfaction.
- Organized employee records consistently, staying compliant with internal and government requirements.
- Updated and maintained candidate profiles in various softwares such as Salesforce.
- Developed and enhanced organizational systems, succession plans and charts.
Human Resource Assistant (Contract Assignment)
Ark Behavioral Health
09.2020 - 05.2021
- Create and maintain personnel files for five different rehabilitation centers.
- Manage, update and maintain personnel in HRIS.
- Assist new hires in onboarding processes.
- Assisted with payroll functions, including verifying hours worked and processing appropriate deductions and PTO accrual.
- Processed personnel paperwork, including leave-request forms, new hire packets, and benefits information.
- Facilitated daily operations of HR department with general and administrative support.
- Conducted file audits to verify completeness and accuracy all required employee documents.
- Delivered administrative support such as document preparation and proofreading, file management, and correspondence development.
- Maintained digital and hardcopy file storage systems to maintain compliance with licensing regulations.
- Assisted in investigating employee conduct allegations, gathering records and sitting in for interviews.
Assistant Leader
Needham Extended Day Program
08.2019 - 03.2020
- Communicated expectations and curriculum requirements to reinforce classroom goals.
- Created and adapted lesson plans and classroom work to meet students' individual needs.
- Designed lesson plans and instructional material conforming to current state and district standards.
- Established and maintained relationships with students, parents, staff and community members.
- Maintained high classroom management and behavior management standards.
- Partnered with school faculty and staff, parents and community agencies to improve student outcomes, develop solutions and plan curriculum.
- Conducted investigations into misconduct between students and communicated with family members.
Human Resources Assistant
Ithaca College Office of Human Resources
05.2017 - 05.2019
- Handled highly confidential materials.
- Gained knowledge of various online filing software.
- Proficient in Word, Excel and Publisher.
- Answered phone calls, scheduled appointments and maintained a friendly atmosphere.
- Assisted in the creation, design and follow-through of artistic elements for various school-wide events.
- Worked closely with employees in all areas of Human Resources, including Benefits, Talent Management, Payroll, among others.
Research Assistant
Research Team 3, Ithaca College
08.2017 - 12.2018
- Worked closely with team members to design both qualitative and quantitative measures based on scientific evidence.
- Conducted both qualitative and quantitative interviews relating to thoughts, feelings and behaviors.
- Answered phone calls, scheduled interviews and took messages.
- Created assessments based both in scientific facts and personal opinions.
- Analyzed data using various statistical software.
Education
Bachelor of Science - Applied Psychology
Ithaca College
Ithaca, NY05-2019
Skills
- Employee benefits laws
- New employee enrollment
- Recruitment support
- Relationship building
- Benefits administration
- HR compliance
- Employee benefits practices
- Proficient in Paylocity
- New employee orientations
- Documentation and reporting
Timeline
HRIS & Benefits Coordinator
Pine Street Inn
02.2024 - Current
Staffing Coordinator
Amazon Workforce Staffing
06.2021 - 02.2024
Human Resource Assistant (Contract Assignment)
Ark Behavioral Health
09.2020 - 05.2021
Assistant Leader
Needham Extended Day Program
08.2019 - 03.2020
Research Assistant
Research Team 3, Ithaca College
08.2017 - 12.2018
Human Resources Assistant
Ithaca College Office of Human Resources
05.2017 - 05.2019
Bachelor of Science - Applied Psychology
Ithaca College
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