Spend lots of time golfing and being outdoors
Jack Seymour
Chicopee
Summary
Experienced in the customer service industry with proficient skills in assisting customers, solving issues, and handling cash register duties. Able to provide a friendly and welcoming workplace while also showing professionalism. Proven ability to perform tasks efficiently and accurately while following direct orders from management. Good listening skills to receive and work based on feedback.
Overview
4
4
years of professional experience
Work History
Cashier/Customer Service Clerk
Big Y World Class Market
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Trained new employees hired, teaching them everything they need to know to succeed at their job.
Service Technician
Industrial Handling Systems
06.2024 - 08.2024
- Worked alongside experienced technicians at various jobsites working with the installation and repair of commercial garage doors and loading docks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
Food Service Worker
Dairy Queen Grill & Chill
06.2021 - 03.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Opened and close the store performing the necessary drawer counting and opening duties to maintain a functioning workplace.
Education
BBA - Accounting And Finance
Western New England University
Springfield, MA05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Team collaboration
- Professionalism and courtesy
- Cash handling
Interests
Timeline
Service Technician
Industrial Handling Systems
06.2024 - 08.2024
Cashier/Customer Service Clerk
Big Y World Class Market
03.2023 - Current
Food Service Worker
Dairy Queen Grill & Chill
06.2021 - 03.2023
BBA - Accounting And Finance
Western New England University
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