Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Jack Stubblefield

Dunstable

Summary

Dynamic hospitality professional with extensive experience at Groton Public House, excelling in customer service and conflict resolution. Proven ability to enhance guest satisfaction through effective communication and efficient reservation management. Skilled in inventory control and team collaboration, consistently ensuring smooth operations in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Host/Busser/Food Runner/Barback

Groton Public House
Groton
09.2024 - Current
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Managed reservation system to efficiently coordinate seating arrangements.
  • Assisted servers by communicating guest needs and preferences promptly.
  • Provided menus and informed guests about daily specials and promotions.
  • Processed payments from customers using a POS system.
  • Managed dining room layout to maximize efficiency of staff members.
  • Cleaned and sanitized tables, chairs, and dining areas for guest comfort.
  • Restocked supplies in service areas to maintain operational efficiency.
  • Collaborated with kitchen staff to expedite order preparation and delivery.
  • Removed dirty dishes from tables to ensure a tidy dining environment.
  • Monitored guest needs and communicated requests to servers effectively.
  • Bussed and reset tables in an orderly fashion.
  • Stocked and organized bar supplies to ensure smooth operations.
  • Supported inventory management by restocking items as needed.
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.

guest realtions

MYLL Jambree
Devens
06.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high guest satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with guest requests and answered questions to improve satisfaction.

Ticket Seller

Kimball Farm
Westford
04.2024 - Current
  • Assisted customers in selecting tickets for events and attractions.
  • Handled customer inquiries and resolved ticketing issues promptly.
  • Maintained accurate records of ticket inventory and sales transactions.
  • Provided information about event schedules and venue policies to patrons.

Ticket seller

Nashoba Valley Ski Area
Westford
09.2023 - Current
  • Processed ticket sales for guests at Nashoba Valley Ski Area.
  • Assisted customers with inquiries about ski passes and services.
  • Managed cash register operations for ticket transactions.
  • Provided information about ski conditions and area amenities to visitors.
  • Maintained cleanliness and organization of the ticketing area.
  • Handled customer complaints and resolved issues promptly.
  • Managed multiple tasks simultaneously in a fast-paced environment.

Education

High School Diploma -

Groton-Dunstable Regional High School
Groton, MA
05-2025

BBA -

Michigan State University
East Lansing, MI

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Conflict resolution
  • Reservation management
  • Inventory control
  • Price memorization
  • Interactive communication skills

Affiliations

  • I enjoy weight lifting
  • Playing basketball
  • hiking
  • Bird watching club member

Languages

English
Professional

Timeline

Host/Busser/Food Runner/Barback

Groton Public House
09.2024 - Current

guest realtions

MYLL Jambree
06.2024 - Current

Ticket Seller

Kimball Farm
04.2024 - Current

Ticket seller

Nashoba Valley Ski Area
09.2023 - Current

High School Diploma -

Groton-Dunstable Regional High School

BBA -

Michigan State University

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Jack Stubblefield