Jaclyn Schreibman
Salem
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
Work History
Yellow Rose Property Services LLC
Oldsmar, FL
02.2024 - Current
- I decided to take a break from the service industry, and I started my own cleaning company while living in Florida Yellow Rose Property Services LLC. Just before moving back to MA, I helped open an Italian restaurant in Oldsmar, FL called Martins Italian Restaurant
- From June 2023 until January 2024, I was in MA for family reasons
Waitress and Manager
Reds Sandwich Shop
Salem, MA
05.2025 - 06.2026
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Trained new staff on menu items and service protocols, enhancing team efficiency.
- Managed cash register operations, processing payments with precision and accuracy.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Collaborated with kitchen staff to streamline food preparation and service timing.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Implemented suggestions for menu improvements based on customer feedback and preferences.
- Oversaw daily inventory checks, ensuring stock levels met operational needs effectively.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Most importantly i was in charge of cleaning the restaurant 7 days a week after every closing of the establishment
Bartender/Server
Espositos Italian Restaurant
Tampa, FL
08.2022 - 06.2023
- Have exceptional wine and food knowledge to help guest pick and enjoy their course. Cash handling responsibilities as a bartender, as well as knowing all cash out duties for servers. Being Serve Safe qualified for responsible guest service.
- Moved home to MA
Manager/Bartender/Server
Tiki Bar and Grill
Gulfport, FL
11.2020 - 12.2022
- Made sure the restaurant opened and closed responsibly watching over other servers and kitchen staff to make sure everyone did their jobs to the owner’s liking. Helped the company build their bar and put together a Liquor Ordering Plan for a successful future for them. Created new drinks and drink menus.
- Employed at local restaurants: Victoria Station, Salem, MA for 5 years, and Antique Table, Salem, MA-all locations and helped open their MBTS location.
Bartender/Server
Friendly Fisherman
Madiera Beach, FL
07.2021 - 08.2022
- Fast paced environment provides exceptional guest experiences in a timely manner. Made all drinks for the tables including all frozen beverages when no bartender was available. Running side work was a major part, maintaining inventory of sauces and silverware for guests.
- Seasonal employment
Education
High School Diploma - Criminal Justice
Franklin Pierce College
01-2006
High School - undefined
Marblehead High School
01-2004
Skills
- Thrive in fast past environments
- Great at communicating with guests
- Very personable with a great personality
- My knowledge of wine and liquor is high
- Quick learner
- Team player
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Patience and tolerance
- Engaging personality
- Complex Problem-solving
- Menu memorization
- Memory retention
Accomplishments
- Achieved a [Number]% increase in revenue through the implementation of distinctive promotions.
- Saved the company $[Amount] monthly in inventory expenses by sourcing new alcohol suppliers.
- Implemented procedures that reduced wasted stock by [Number]%.
Timeline
Waitress and Manager
Reds Sandwich Shop
05.2025 - 06.2026
Yellow Rose Property Services LLC
02.2024 - Current
Bartender/Server
Espositos Italian Restaurant
08.2022 - 06.2023
Bartender/Server
Friendly Fisherman
07.2021 - 08.2022
Manager/Bartender/Server
Tiki Bar and Grill
11.2020 - 12.2022
High School - undefined
Marblehead High School
High School Diploma - Criminal Justice
Franklin Pierce College