Jacob Barresi

• Provided exceptional customer service through effective communication and problem-solving skills.
• Processed customer orders efficiently, ensuring accuracy and satisfaction during peak hours.
• Maintained cleanliness and organization of workstations to promote a welcoming environment.
• Assisted in training new team members on operational procedures and customer interaction techniques.
• Handled cash transactions accurately, balancing registers at the end of shifts with precision.
• Collaborated with team members to optimize workflow during busy service periods, improving efficiency.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Peer Leader for three summers

Established a strong rapport with fellow students and assisted with activities and supervision.