Jacob Giardini
Mendon
Summary
Customer service expert with a proven track record in enhancing guest satisfaction and delivering top-tier dining experiences. Skilled in team collaboration and relationship building, consistently achieving high customer feedback scores.
Energetic camp counselor offering several years of of hands-on experience guiding, supervising and overseeing campers engaged in camp activities.
Overview
5
5
years of professional experience
Work History
Camp Counselor
Town of Upton
Upton
06.2024 - Current
- Supervised campers during activities and ensured their safety at all times.
- Led group activities, promoting teamwork and positive social interactions among campers.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
Food Service Worker
Muffin House
Mendon
01.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Took accurate orders from customers in a timely manner.
- Assisted guests with menu selections and dietary requests.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with team members to enhance overall service quality.
- Handled cash transactions accurately during meal service hours.
Education
Legal Studies
University of Massachusetts, Amherst
Amherst, MASkills
- Customer satisfaction
- Relationship management
- Guest service
- Team collaboration
- Positive role modeling
- Multitasking and organization
- Attention to detail
Affiliations
LEADERSHIP ROLES
o Deca 2023-2024
o Best Buddies - Member 2022-2024
o Varsity Basketball -2022-2024 Captain
o Varsity Football 2022-2024
Timeline
Camp Counselor
Town of Upton
06.2024 - Current
Food Service Worker
Muffin House
01.2021 - Current
Legal Studies
University of Massachusetts, Amherst
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