Jake Johnson
Experienced Store Manager with strong sales and relationship- building skills. Personable and diligent with excellent written, oral and interpersonal communication skills. Remains calm and poised in high- pressure situations. Leverages a wealth of expertise to influence operational performances, while maximizing productivity, excellent organizational skills, and maintaining safety standards. Demonstrates strong analytical skills and is successful in leading and developing high performing teams
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Results-driven retail professional equipped with in-depth operational management experience. Skilled in streamlining store processes and enhancing customer experiences. Strong focus on team collaboration and adaptability to changing needs, ensuring reliable performance and goal achievement.
Work History
Store Manager
1 Year 4 MonthsAssistant Store Manager/PM/CSM
9 Years 5 Months- Leads a team of up to 100 associates
- Champions all aspects of the store's 6 perishable departments as part of the store management team
- Establishes sales goals, manages budgets, devises sales forecasts, and consistently maximizes sales and profit.
- Manages all inventory flow and operations
- Manages Customer Services Department, online pickup, FE metrics such as shrink trax, everseen and lanehawk
- Direct sales floor activities, ensuring excellence in customer service and resolving store level problems
- Manages merchandise selection and stocking, working directly with vendors
- Works with corporate management developing local marketing strategies
- Enforce safety, health and security rules
- Accident prevention and investigations
- Responsible for accomplishing Perishable Department goals in sales and shrink
- Applies strategies that improve shrink percentage
- Oversees scheduling and payroll
- Manages inventory of store supplies
- Responsable for store sanitation, food safety certified through 2026
- Responsible for all talent planning and performance management for sales associates
- Successfully recruits, interviews and hires associates
- Passed the store manager assessment in September 2023
- Graduated from team development classes Dale Carnegie, Leading Others 1 and 2, and accelerated learning in management
Produce Manager
16 Years 11 Months- Championed all aspects of produce operations as part of the store management team
- Oversaw all ordering and inventory merchandising in the produce department
- Managed sales, profit and shrink prevention
- Provided quality customer service to guests in the store
- Supervised and evaluated department team members for productivity, accountability and provided performance feedback
- Trained and oriented new hires and assessed their performance
- Responsible for department adherence to safety guidelines as well as safe food handling, equipment use and safety
Education
Associates Degree - Communications
Skills
Certification
Graduated from several leadership classes such as Dale Carnegie, situational leadership and 2 leading others classes.