Jacob Miller
Middleton
Summary
Detail-oriented Shipping and Receiving Associate with strong skills in customer service, inventory management, and technical support. Proven ability to streamline shipping processes and perform network troubleshooting. Experience with hardware and software repair, as well as coding.
Overview
3
3
years of professional experience
Work History
Shipping and Receiving Associate/Ice Cream Scooper
Richardsons Ice Cream
Middleton
08.2022 - Current
- Organized loading of wholesale ice cream orders into trucks for shipping.
- Processed outgoing orders using inventory management software.
- Collaborated with team members to streamline shipping processes.
- Drove shipping truck to and from storage sites for loading.
- Handled cash register transactions accurately and efficiently during busy shifts.
- Engaged with customers to provide recommendations based on preferences.
Computer Technician Intern
N E Computer Techs
Beverly
04.2024 - 06.2024
- Assisted with assembling and configuring new computer equipment.
- Collaborated with team members to troubleshoot network connectivity problems.
- Conducted routine maintenance checks on computers and peripherals.
- Provided technical support to end-users via phone and in-person interactions.
Education
Bachelor of Science - Management Information Systems
University of Massachusetts, Lowell
Lowell, MA05-2028
Skills
- Project management
- Technical support
- Network troubleshooting
- Customer service
- Inventory management
- Team collaboration
- Equipment maintenance
- Software configuration
Accomplishments
- Keith Koster Award - Scholarship for an outstanding player who exhibited sportsmanship, dedication and leadership on and off the field.
Languages
Spanish
Professional
Timeline
Computer Technician Intern
N E Computer Techs
04.2024 - 06.2024
Shipping and Receiving Associate/Ice Cream Scooper
Richardsons Ice Cream
08.2022 - Current
Bachelor of Science - Management Information Systems
University of Massachusetts, Lowell