Jacob Sinicki
New Bedford
Summary
Results-driven professional skilled in identifying opportunities, ensuring customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Known for problem-solving abilities and effective communication skills, with track record of achieving significant results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Lease Sales Representative
Penske Truck Leasing
Providence, RI
09.2021 - Current
- Supervised and trained new sales representatives.
- Managed over 100 customer accounts in fleet asset management and planning.
- Oversaw a cumulative fleet of 350 pieces of contracted equipment
- Collaborated with operations team to streamline lease processing procedures.
- Utilized CRM software to track leads and manage customer accounts effectively.
- Provided training and support to new sales representatives on company products and services.
Rental Sales Associate
Penske Truck Leasing
Albany, NY
02.2020 - 09.2021
- Managed daily rental transactions, ensuring customer satisfaction and accurate processing.
- Coordinated with maintenance teams to ensure timely repairs, minimizing vehicle unavailability for rentals.
- Contributed to branch profitability by identifying areas for improvement in operational efficiency and implementing solutions accordingly.
Sales and Operations Management Trainee
Penske Truck Leasing
Binghamton, NY
06.2019 - 02.2020
- Led cross-functional teams in identifying and resolving workflow bottlenecks, improving team productivity.
- Analyzed performance metrics to drive data-informed decisions, optimizing service delivery and client satisfaction.
- Collaborated with management to design strategic plans that aligned operational goals with company objectives.
- Facilitated communication between departments to enhance coordination and support seamless operations during peak periods.
Education
Bachelor of Science - Business Administration
Hartwick College
Oneonta, NY05-2018
Skills
- Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
- Goal oriented
- Team collaboration
- Staff training
- Problem-solving abilities
- CRM software proficiency
- Verbal and written communication
Affiliations
Rhode Island Trucking Association (RITA) Member
Trucking Association of Massachusetts (TAM) Member
Timeline
Lease Sales Representative
Penske Truck Leasing
09.2021 - Current
Rental Sales Associate
Penske Truck Leasing
02.2020 - 09.2021
Sales and Operations Management Trainee
Penske Truck Leasing
06.2019 - 02.2020
Bachelor of Science - Business Administration
Hartwick College