Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jade Solis Sandoval

Worcester

Summary

•Customer service professional with several years of experience, working in pharmaceutical sales environments and in fast food places. I have developed in demanding and fast-paced environments, working to provide customers with the highest level of customer service possible.

•Committed to finding solutions to any problem and inconvenience, giving a good smile and doing a good job, so that customers leave satisfied and with more desire to return.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Dunkin' Donuts
Auburn
08.2024 - 12.2024
  • Recruited and trained new employees to meet job requirements.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Oversee daily operations, manage staff, and ensure high-quality service and product delivery.
  • Responsible for leadership, team management, and financial oversight, with the goal of maintaining a positive work environment and achieving business objectives.

Crew Member

Dunkin' Donuts
Worcester
08.2023 - 08.2024

•Take orders at the Drive Thru and Front Counter POS and handle payments.

•Follow speed of service standards.

Serve and communicate with guests.

•Maintain a guest focused culture in the restaurant.

•Communicate effectively with managers and coworkers.

•Organize and maintain stock room and refrigerated areas.

•Organize the store in case of a load.

•Comply with food safety regulations.

•Take orders at the point of sale (POS) at the drive-thru and counter, and manage payments.

•Meet service speed standards:

Serve and communicate with customers.

•Communicate effectively with managers and coworkers.

Packer

Unified Global Packaging Group
Sutton
01.2023 - 08.2023

•It's an innovative company specializing in the design and manufacture of solutions and lines that improve the competitiveness and quality of its customers' packaging processes. At this company, I was responsible for counting and packaging molded fiber packaging for transport to its destination.

Crew Member

Chipotle Mexican Grill
Worcester
02.2023 - 06.2023
  • Meet service speed standards.
  • Serve and communicate with customers.
  • Take orders at the counter only at the point of sale and manage payments.
  • Communicate effectively with managers and coworkers.
  • Organize and maintain the warehouse and refrigerated areas.
  • Comply with food safety standards.
  • Prepare food and beverages.
  • Prepare and package orders and serve them to customers.

Packer

AIS
Leominster
09.2022 - 01.2023
  • This company makes furniture and household items.
  • In Work surface, I was in charge of packing the pieces for shipment to their owners, whether they were furniture, wooden tables, vanities, or anything else.

Education

High School Diploma -

Colegio Porfirio Morales
Dominican Republic
05-2021

Skills


  • Customer service professional with several years of experience, working in pharmaceutical sales environments and in fast food places I have developed in demanding and fast-paced environments, working to provide customers with the highest level of customer service possible
  • Committed to finding solutions to any problem and inconvenience, giving a good smile and doing a good job, so that customers leave satisfied and with more desire to return

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Manager

Dunkin' Donuts
08.2024 - 12.2024

Crew Member

Dunkin' Donuts
08.2023 - 08.2024

Crew Member

Chipotle Mexican Grill
02.2023 - 06.2023

Packer

Unified Global Packaging Group
01.2023 - 08.2023

Packer

AIS
09.2022 - 01.2023

High School Diploma -

Colegio Porfirio Morales
Jade Solis Sandoval