Jade (Kat) Fitzgerald
Fitchburg
Summary
Skilled professional with robust background in infrastructure automation, continuous integration, and cloud services. Expertise in scripting, system administration, and log management, ensuring seamless deployments and efficient system operations. Strong focus on team collaboration and adaptability, consistently delivering reliable and effective solutions. Passionate about leveraging technical skills to drive operational excellence and support organizational goals.
Overview
13
13
years of professional experience
Work History
Customer Success DevOps Engineer
Gravwell, Inc.
Idaho Falls, ID
10.2025 - 05.2026
- Automated deployment processes using CI/CD pipelines to enhance software delivery speed.
- Implement Infrastructure as Code using Terraform and Ansible.
- Work directly with Customer Success team for live deployments of customer facing Proof of Concept environments.
Principal DevOps Engineer
ENTRUST DATACARD
Denver, CO
02.2025 - 10.2025
- Lead project to bring PCI-CP & CIS L1 environment into full compliance and implement ongoing processes to keep the environment in a compliant state.
- Deployed full on-premises DR environment for SaaS application.
- Convert environment from CentOS 7 to RHEL 9 due to OS End of Life in a 2 week period.
- Provide technical leadership to DevOps team.
Senior Cloud Services Engineer
ENTRUST DATACARD
Denver, CO
11.2021 - 02.2025
- Deploy internal CentOS Linux patching solution via use of Ansible and BASH scripts.
- Refactor logging solution for internal SaaS application.
- Led project to standardize alerts, implement advanced systems monitoring, defining a prioritization for alerts and operationalizing an on-call solution.
- Design SOPs for incident triage and response, reducing average RTO by over 85%.
- Create Ansible code for build out of Linux servers and deploying SSH keys in AWS cloud environment.
Senior Security Engineer
BRANDEIS UNIVERSITY
Waltham, MA
11.2019 - 11.2021
- Migrated on-premises Splunk environment to Splunk Cloud.
- Overhaul existing log management solution for added value, creating dashboard and monitors reducing time to diagnosis for LMS issues by 50%.
- Design architecture for, and redeploy Palo Alto firewalls in existing environments.
- Interface with DHS and other agencies as needed for various investigations and incident response.
- Implement and operationalize the Randori Threat platform.
Cloud Infrastructure Engineer III
UKG
Lowell, MA
09.2014 - 11.2019
- Deployed 1 TB/day distributed Splunk environment for internal SaaS product monitoring.
- Create full IT Systems Monitoring solution from scratch on Splunk platform including monitors such as perfmon, JMX monitoring, process up/down, etc.
- Created a centralized portal for actionable information from monitoring tools for other teams.
- Liaison between Cloud and Security teams for purposes of SOC2 and HIPAA compliance.
Splunk Professional Services Consultant
COLUMN TECHNOLOGIES
New York, NY
11.2013 - 06.2014
- Sole technical resource representing Splunk, Inc. in a wide variety of customer environments ranging from government agencies to financial firms.
- Performed full rebuild of Splunk Enterprise Security application within 2-week period.
- Creation of custom applications and Enterprise Security add-ons for Splunk customers.
Education
B.S. - Homeland Security, Information Security
Daniel Webster College
Nashua, NH01-2011
Skills
- Project management
- Team leadership
- Ansible
- Terraform
- Splunk
- DataDog
- Monitoring and logging
- Observability systems
- Log analysis
- Security compliance
- Windows Server
- Red Hat Linux
Timeline
Customer Success DevOps Engineer
Gravwell, Inc.
10.2025 - 05.2026
Principal DevOps Engineer
ENTRUST DATACARD
02.2025 - 10.2025
Senior Cloud Services Engineer
ENTRUST DATACARD
11.2021 - 02.2025
Senior Security Engineer
BRANDEIS UNIVERSITY
11.2019 - 11.2021
Cloud Infrastructure Engineer III
UKG
09.2014 - 11.2019
Splunk Professional Services Consultant
COLUMN TECHNOLOGIES
11.2013 - 06.2014
B.S. - Homeland Security, Information Security
Daniel Webster College