Jaida Jefferson
Roxbury
Summary
Strategic Business Analyst with 8 years of experience in user experience research and stakeholder collaboration. Leverages data insights to develop strategies that optimize processes and enhance outcomes, improving decision-making and operational efficiency. Proficient in business analysis, inventory control, and technology implementation.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Business Analyst
western Power Sports
Midway
02.2025 - 08.2026
- Collaborated with stakeholders across departments to define requirements for new projects.
- Collaborated with cross-functional teams to streamline business processes and improve efficiency.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Prepared documentation summarizing findings from stakeholder meetings and workshops.
Inventory Control Lead
WebstaurantStore
Savannah
04.2021 - 02.2025
- Developed and implemented inventory control procedures and policies.
- Identified and resolved inventory problems, including damaged or lost items.
- Created reports on weekly and monthly inventory performance metrics.
- Provided training and guidance to new staff members on inventory control procedures.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Delegated work to staff, setting priorities and goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Account Executive
True Friend
Pooler
02.2018 - 10.2020
- Developed tailored solutions to meet client needs and enhance satisfaction.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Maintained accurate records of all sales activities using CRM software systems.
Business Analyst
Frito-Lay
Charlotte
03.2015 - 01.2018
- Developed reports using SQL queries to track progress against key performance indicators.
- Collaborated with cross-functional teams to streamline business processes and improve efficiency.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Provided training and support to team members on data analysis techniques and tools.
Education
Bachelor of Science - Architecture
Savannah College of Art And Design
Savannah, GA07-2026
Bachelor of Science - Architecture
Massachusetts College of Art And Design
Boston, MAAssociate of Science - Data Analysis
Bunker Hill Community College
Charlestown, MASkills
- SQL proficiency
- Data analysis
- Requirements gathering
- Project management
- Process improvement
- Cross-functional collaboration
- Stakeholder engagement
- Decision-making
- Effective communication
Certification
- Business Analysis Fundamentals - ECBA, CCBA, CBAP
- Microsoft Excel: Advanced Excel Formulas & Functions
Timeline
Business Analyst
western Power Sports
02.2025 - 08.2026
Inventory Control Lead
WebstaurantStore
04.2021 - 02.2025
Account Executive
True Friend
02.2018 - 10.2020
Business Analyst
Frito-Lay
03.2015 - 01.2018
Bachelor of Science - Architecture
Savannah College of Art And Design
Bachelor of Science - Architecture
Massachusetts College of Art And Design
Associate of Science - Data Analysis
Bunker Hill Community College