Jailene Guadalupe
Boston
Summary
Dynamic and adaptable professional with a proven track record Excelled in providing exceptional customer service and maintaining cleanliness, significantly enhancing client satisfaction and operational efficiency. Skilled in effective communication and medical terminology, adept at problem-solving and ensuring high-quality care across diverse roles.
Overview
5
5
years of professional experience
Work History
Professional Dog Groomer
Snipper Grooming
03.2020 - 06.2022
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
- Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Assisted in training new employees on proper handling techniques, equipment usage, and salon policies as needed.
- Reduced grooming time by effectively utilizing specialized tools and techniques for various dog breeds and coat types.
Dog Daycare Attendant
Pedigree Pet Services
04.2017 - 10.2019
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Exercised animals regularly with walks and rigorous play activities.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
Medical Assistant
Harvard Vanguard Medical Associates
12.2016 - 02.2017
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Welcomed patients and inquired about wellbeing since last treatment.
- Increased clinic efficiency by swiftly completing insurance verification and authorization processes for patients.
- Completed EKGs and other tests based on patient presentation in office.
- Scheduled appointments and tests to coordinate patient care.
Education
High School Diploma -
Charlestown High
Charlestown, MA06-2014
Skills
- Effective communication
- Adaptable
- Medical terminology knowledge
- Customer service
- Cleanliness and organization
- Patience and empathy
- Problem-solving
Accomplishments
- Supervised team of 4 staff members.
Timeline
Professional Dog Groomer
Snipper Grooming
03.2020 - 06.2022
Dog Daycare Attendant
Pedigree Pet Services
04.2017 - 10.2019
Medical Assistant
Harvard Vanguard Medical Associates
12.2016 - 02.2017
High School Diploma -
Charlestown High
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