Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaime Lane

Lakeville

Summary

Hardworking employee, manager, and student with a wide variety of experience, and a background in client and customer services. Strong work ethic, communication, adaptivity, and exceptional interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Circle K
East Freetown
01.2025 - Current
  • Assisted in managing store operations and maintaining inventory levels.
  • Trained new employees on customer service and company policies.
  • Monitored store cleanliness and organized merchandise displays effectively.
  • Managed customer service inquiries and complaints in a timely manner.
  • Conducted regular stock audits to prevent shrinkage and ensure accuracy.
  • Resolved conflicts between team members in an effective manner.

Customer Service Representative

Circle K
East Freetown
11.2024 - 01.2025
  • Assisted customers with inquiries and product information efficiently.
  • Processed customer orders and handled returns accurately.
  • Maintained a clean and organized workspace for optimal service delivery.
  • Collaborated with team members to resolve customer issues effectively.
  • Managed cash register, accepted payments, and made change for customers.

Busser & Food Runner

Poquoy Brook Golf Pub
Lakeville
08.2023 - 04.2024
  • Cleared tables quickly and efficiently to prepare for new guests.
  • Assisted servers by delivering food and drinks to customers promptly.
  • Maintained a clean and organized dining area throughout service shifts.
  • Supported kitchen staff by transporting dirty dishes to the wash area.
  • Replenished supplies such as napkins, utensils, and condiments regularly.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Responded to customer requests with friendliness and attentiveness.
  • Followed health and safety guidelines during all cleaning procedures.

Janitor

Freetown Lakeville Regional School District
Lakeville
05.2023 - 09.2023
  • Cleaned and sanitized restrooms, classrooms, and other common areas daily.
  • Removed trash and recyclables from designated areas promptly.
  • Restocked cleaning supplies and maintained inventory for operations.
  • Reported maintenance issues and safety hazards to management immediately.
  • Followed safety protocols while handling cleaning chemicals and equipment.
  • Collaborated with team members to ensure cleanliness across facilities.
  • Sweep, mop and vacuum floors of all areas.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Housekeeper

Cape Cod Cleaners, LLC
Orleans
06.2022 - 09.2022
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Responded to guest requests promptly and courteously during room servicing.
  • Collaborated with team members to ensure high cleanliness standards were met.

Education

Some College (No Degree) - Substance Abuse Counseling

Bristol Community College
Fall River, MA

Skills

  • Customer service
  • Team collaboration
  • Training others
  • Conflict resolution
  • Time management
  • Problem solving
  • Retail operations

Certification

  • Driver's License
  • Food Safety Certified

Timeline

Assistant Manager

Circle K
01.2025 - Current

Customer Service Representative

Circle K
11.2024 - 01.2025

Busser & Food Runner

Poquoy Brook Golf Pub
08.2023 - 04.2024

Janitor

Freetown Lakeville Regional School District
05.2023 - 09.2023

Housekeeper

Cape Cod Cleaners, LLC
06.2022 - 09.2022

Some College (No Degree) - Substance Abuse Counseling

Bristol Community College

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Jaime Lane