Jake Morgan
Canton,MA
Summary
Accomplished Guest Service Representative at Target, adept in communication and leadership, excelled in delivering exceptional customer service, and meaningful alumni relations at Tau Kappa Epsilon-Alpha Nu. Knowledgeable in patient care and emergency response expertise.
Overview
4
4
years of professional experience
Work History
Alumni Relations Chairman
Tau Kappa Epsilon-Alpha Nu Chapter
2024.01 - Current
- Contributed to organization's values, goals, and strategic vision.
- Coordinates event planning and managed emails to 500+ alumni
- Assists in developing chapters monthly newsletter
- Establishes Alumni Board for engagement with chapter
- Involves Alumni in Chapters philanthropic activities
Guest Service Representative
Target
2020.09 - Current
- Welcomed guests on arrival, displaying a professional and friendly approach.
- Contributed positively towards creating awelcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Resolved guest complaints and discrepancies promptly and courteously.
- Delivered easy and seamless service to all orders Pick Up, Drive Up, and Registry guests
Firefighter Intern
Canton Fire Department
2022.03 - 2022.05
- Assisted with lifting patients, gathering medical supplies, and gurney sanitation post-hospital arrival.
- Maintained firefighting equipment, ensuring optimal functionality and safety for all team members.
- Learned essential problem-solving techniques useful in high-pressure situations requiring quick decision-making and adaptability.
- Developed strong communication skills by working closely with colleagues from diverse backgrounds and departments.
- Strengthened teamwork capabilities by collaborating on projects such as station maintenance, apparatus cleaning, and inventory management.
Education
Bachelor of Science - Health Sciences
University of New Hampshire
Durham, NH05.2026
High School Diploma -
Canton High School
Canton, MA06.2022
Skills
- Emergency Medical Technician (Massachusetts Department of Public Health)
- Emergency Medical Technician (National Registry of Emergency Medical Technicians)
- BLS (AHA)
- Vital signs monitoring
- ECG Interpretation
- Leadership
- Communication
- Customer Service
Timeline
Alumni Relations Chairman
Tau Kappa Epsilon-Alpha Nu Chapter
2024.01 - Current
Firefighter Intern
Canton Fire Department
2022.03 - 2022.05
Guest Service Representative
Target
2020.09 - Current
Bachelor of Science - Health Sciences
University of New Hampshire
High School Diploma -
Canton High School
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