Jake Prall
North Attleboro
Summary
Highly-motivated employee with desire to take on new challenges. 4+ years of customer service, assisting customers and managing inventory. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Lodge Lead
Dicks Sporting Goods
North Attleboro
09.2022 - 10.2024
- Supervised daily operations and ensured smooth lodge functionality.
- Trained staff on customer service best practices and product knowledge.
- Managed inventory levels and organized merchandise displays effectively.
Customer Service Representative
Planet Fitness
North Attleboro
04.2021 - 09.2022
- Assisted members with account inquiries and membership options.
- Handled member complaints and resolved issues promptly.
- Provided information about gym services and facilities to new members.
Education
Bachelor of Science - Business Administration
Bryant University
Smithfield, RI 09.2019 - 05.2023
Skills
- Inventory management
- Visual merchandising
- Customer relationship management
- Staff training
- Customer service
- Problem solving
- Data analysis
- Organizational skills
- Computer skills
- Budget implementation
Timeline
Lodge Lead
Dicks Sporting Goods
09.2022 - 10.2024
Customer Service Representative
Planet Fitness
04.2021 - 09.2022
Bachelor of Science - Business Administration
Bryant University
09.2019 - 05.2023