Summary
Overview
Work History
Education
Skills
Volunteer Experience
Honors Achievements
Timeline
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Jakob Utter

Stoneham

Summary

Dynamic individual with a solid foundation in golf and customer service excellence. Achieved consistent service by effectively addressing customer needs and assisting customers in areas of need. Helped enhance customer engagement by rearranging the store layout to optimize product accessibility, leading to improved customer satisfaction.

Overview

4
4
years of professional experience

Work History

Golf Course Associate

Unicorn Golf Course
Stoneham
11.2020 - Current
  • Handled pro shop responsibilities including taking tee times and assisting customers
  • Organized merchandise displays and restocked inventory
  • Managed golf cart operations and performed course rangering duties
  • Demonstrated strong communication skills with members and staff

USA Hockey Referee

USA Hockey
Boston
10.2021 - 10.2024
  • Refereed town youth hockey games and club-level competitions
  • Ensured fair play and enforced game rules

Youth Golf Instructor

Unicorn Golf Course
Stoneham
05.2021 - 08.2024
  • Taught youth golfers the fundamentals of golf, including grip, swing mechanics, and course etiquette
  • Focused on building confidence and sportsmanship in young athletes
  • Designed engaging and interactive drills to help improve skills and promote a positive learning environment

Volunteer Lacrosse Coach

Stoneham
04.2023 - 06.2024
  • Coached youth lacrosse teams, providing skill development and teamwork guidance
  • Fostered a positive learning environment and emphasized sportsmanship

Education

Bachelor of Arts - Finance

Saint Anselm College
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05.2028

High School Diploma -

Stoneham High School
Stoneham, MA
01.2024

Skills

  • Customer Service
  • Verbal Communication
  • Time Management
  • Teamwork
  • Point-of-Sale (POS) Systems
  • Inventory Management
  • Knowledge of Golf Clubs
  • Club Regripping

Volunteer Experience

  • Volunteer Lacrosse Coach, Stoneham, MA, 04/23, 06/24, Coached youth lacrosse teams, providing skill development and teamwork guidance, Fostered a positive learning environment and emphasized sportsmanship
  • Volunteer Golf Coach, Stoneham, MA, 06/21, 08/24, Coached youth golfers, teaching fundamental skills and techniques, Promoted a positive and supportive environment for players of all levels

Honors Achievements

  • Dean's List, Saint Anselm College, 09/24
  • National Honor Society, Stoneham High School
  • Middlesex League All-Star, 3 Years of Varsity Golf
  • Honor Roll, Stoneham High School, 2020-2024
  • Varsity Golf, 4 Years
  • Varsity Hockey, 3 Years

Timeline

Volunteer Lacrosse Coach

04.2023 - 06.2024

USA Hockey Referee

USA Hockey
10.2021 - 10.2024

Youth Golf Instructor

Unicorn Golf Course
05.2021 - 08.2024

Golf Course Associate

Unicorn Golf Course
11.2020 - Current

Bachelor of Arts - Finance

Saint Anselm College

High School Diploma -

Stoneham High School

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Jakob Utter