Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Jalal Ennaoui

Jalal Ennaoui

Private Law Student
Oulad Teima

Summary

Jalal ennaoui, 26 years old. Motivated and trustworthy individual eager to start a career as a Cabin Crew member. Strong communication skills, calm under pressure, and passionate about travel and helping others. Ready to provide excellent service and support smooth airline operations.

Sharp and energetic tour guide with degrees in history and communications. Natural at public speaking with bilingual abilities and good understanding of sign language. Native to [Agadir] with in-depth knowledge of historical sites, events and figures of area.

Overview

4
4
years of professional experience
4
4
Languages

Work History

Tour Guide

Allegro Agadir
04.2024 - Current
  • Helping guests with their needs at the hotel.
  • Making sure guests receive good customer service.
  • Giving information and help with bookings and questions.
  • Providing friendly and helpful service to all guests.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Built personal relationships with guests to promote positive experiences.

Tour Guide & Passenger Services

TUI - Agadir Al Massira Airport
05.2022 - 02.2024
  • Worked as a tour guide at Agadir airport, assisting and welcoming arriving and departing TUI passengers.
  • Provided personalized support and guidance to TUI tourists.
  • Worked with the airport staff and TUI team to make the travel experience easier for passengers.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.

Education

Law - Law

University of Ibn Zohr
Agadir, Morocco
05.2001 -

High School Diploma -

Al Amal High School
Oulad Teima, Morocco
05.2001 -

Skills

Communication

Software

Really good at software

Timeline

Tour Guide

Allegro Agadir
04.2024 - Current

Tour Guide & Passenger Services

TUI - Agadir Al Massira Airport
05.2022 - 02.2024

Law - Law

University of Ibn Zohr
05.2001 -

High School Diploma -

Al Amal High School
05.2001 -
Jalal EnnaouiPrivate Law Student