Really good at software
Jalal Ennaoui
Private Law Student
Oulad Teima
Summary
Jalal ennaoui, 26 years old. Motivated and trustworthy individual eager to start a career as a Cabin Crew member. Strong communication skills, calm under pressure, and passionate about travel and helping others. Ready to provide excellent service and support smooth airline operations.
Sharp and energetic tour guide with degrees in history and communications. Natural at public speaking with bilingual abilities and good understanding of sign language. Native to [Agadir] with in-depth knowledge of historical sites, events and figures of area.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Tour Guide
Allegro Agadir
04.2024 - Current
- Helping guests with their needs at the hotel.
- Making sure guests receive good customer service.
- Giving information and help with bookings and questions.
- Providing friendly and helpful service to all guests.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Built personal relationships with guests to promote positive experiences.
Tour Guide & Passenger Services
TUI - Agadir Al Massira Airport
05.2022 - 02.2024
- Worked as a tour guide at Agadir airport, assisting and welcoming arriving and departing TUI passengers.
- Provided personalized support and guidance to TUI tourists.
- Worked with the airport staff and TUI team to make the travel experience easier for passengers.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Education
Law - Law
University of Ibn Zohr
Agadir, Morocco 05.2001 -
High School Diploma -
Al Amal High School
Oulad Teima, Morocco 05.2001 -
Skills
Communication
Software
Timeline
Tour Guide
Allegro Agadir
04.2024 - Current
Tour Guide & Passenger Services
TUI - Agadir Al Massira Airport
05.2022 - 02.2024
Law - Law
University of Ibn Zohr
05.2001 -
High School Diploma -
Al Amal High School
05.2001 -