Surf
Jamal El Atla
Bar Waiter
Agadir
Summary
Communicative Waiter and bar dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Cashier and Bar and Service
Teapot Cafe By Mint Surf
Taghazout center tourisme
02.2023 - Current
- Welcomed customers and helped determine their needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
- Consistently provided friendly service to promote better customer engagement
Bar Waiter
Kitchen Club Restaurant & Bar Dfrost
taghazout
12.2022 - 02.2023
- Served alcoholic and non-alcoholic beverages in bar environment.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maintained clean and organized bar area.
- Assisted with bartending duties during high-volume shifts.
- Communicated with guests to record orders and assess needs.
Captain Waiter
Surf Berbere - Taghazout Surf Camp - Surf & Yoga Holidays
taghazout tourisme center
12.2021 - 12.2022
- Coordinated foodservice operations between kitchen staff and dining room servers.
- Monitored dining areas' cleanliness and safety and quickly addressed emerging issues.
- Completed restaurant opening and closing functions that included POS report generation.
Restaurant Waiter
WORLD OF WAVES
Taghazout, agadir
08.2020 - 12.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Head Waiter
PANORAMA RESTAURANT,
Agadir ,Taghazout
01.2020 - 08.2020
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Prepared specialty desserts for customers for special occasions.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
Education
Bachelor of Science - Science Education
09.2016 - 08.2017
High School Diploma -
01.2017 - 01.2019
Skills
Communication
Flexibility
Teamwork
Food service standards
Customer service and engagement
Cross-selling products and services
Interests
Online bussiness
Animation
Timeline
Cashier and Bar and Service - Teapot Cafe By Mint Surf
02.2023 - Current
Bar Waiter - Kitchen Club Restaurant & Bar Dfrost
12.2022 - 02.2023
Captain Waiter - Surf Berbere - Taghazout Surf Camp - Surf & Yoga Holidays
12.2021 - 12.2022
Restaurant Waiter - WORLD OF WAVES
08.2020 - 12.2021
Head Waiter - PANORAMA RESTAURANT,
01.2020 - 08.2020
L'Office De La Formation Professionnelle Et De Pro - High School Diploma,
01.2017 - 01.2019
Abuu Alaa El Maari - Bachelor of Science, Science Education
09.2016 - 08.2017