James Brightly
Whitinsville
Summary
Dynamic and reliable professional with a strong background in customer service and inventory management at Llomars Enterprise. Proven ability to enhance shopping experiences through effective communication and stock replenishment. Committed to maintaining cleanliness and hygiene while delivering exceptional service, ensuring customer satisfaction and operational efficiency.
Overview
1
1
Certification
Work History
Store Clerk
Llomars Enterprise
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Maintained inventory levels through regular stock checks and timely replenishment.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Collaborated with team members to organize merchandise displays, improving store layout and visibility.
- Adhered to safety guidelines while performing daily tasks, promoting a secure shopping environment.
Painter
Hedonism Lll
- Prepared surfaces by sanding, scraping, and cleaning to ensure paint adherence.
- Applied various types of paint using brushes, rollers, and spray equipment for optimal finish.
- Mixed paints and primers according to specifications for color accuracy and consistency.
- Assisted in selecting appropriate materials for projects based on surface requirements and durability.
- Collaborated with team members to complete projects efficiently while adhering to safety protocols.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Junior Assistant Maintenance Manager
Grand Bahia Principe Hotel
2015 - 2025
- Assisted with daily front desk operations, ensuring smooth guest check-in and check-out processes.
- Resolved guest inquiries and issues promptly, enhancing overall customer satisfaction.
- Managed inventory of office supplies and equipment, maintaining organization and efficiency.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Supported event planning by organizing materials and assisting with setup tasks.
- Maintained accurate records of guest interactions in the property management system.
- Participated in training sessions to enhance knowledge of hotel policies and procedures.
- Contributed to team success by supporting colleagues in various tasks as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma - Technical Drawing
Browns Town High
Browns Town Store Ann Jamaica07.2005
Culinary Art
Sunflower Villa
Jamaica St Ann Runaway Bay2005
Skills
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Stock replenishment
Accomplishments
Customer service training seminar's
most outstanding employee
recognition for loyal and dedication
supervisory and management training
employee of the month
Tpdco certificate in supervisory management training
team Jamaica certified program
Certification
Telecom security service training dec 2012
Superclubs customer service seminar April 2008
Superclubs customer service seminar September 2009
Hedonism3 most outstanding employee dec 2009
Grand Bahia principe employee of the month September 2016,February 2017
TPDCO certificate of achievement supervisory management July 2022
TPDCO certificate of recognition 2nd place supervisor management training July 2022
Team Jamaica course completion november 2023
Timeline
Store Clerk
Llomars Enterprise
Painter
Hedonism Lll
Junior Assistant Maintenance Manager
Grand Bahia Principe Hotel
2015 - 2025
High School Diploma - Technical Drawing
Browns Town High
Culinary Art
Sunflower Villa