James Jackson
Salisbury
Summary
Dynamic Maintenance Technician with a proven track record at Neat & Sweet, excelling in equipment maintenance and mechanical troubleshooting. Adept at fostering strong customer relationships while ensuring safety compliance. Recognized for effectively prioritizing tasks to enhance service delivery and achieve operational goals. Committed to excellence in both technical and interpersonal skills.
Overview
31
31
years of professional experience
Work History
Maintenance Technician
Neat & Sweet
Amesbury
03.2025 - Current
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative
Town Fair Tire
Newington
04.2022 - 02.2024
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Maintained a high level of professionalism when dealing with difficult customers.
- Took special orders in person and over telephone, generating additional revenue every month.
Grounds Maintenance Landscaper
Mountain Top Landscaping
Amesbury
02.2020 - 11.2022
- Removed and properly disposed of debris to maintain worksite safety.
- Used hand-held tools to maintain green spaces.
- Checked machinery and performed routine maintenance to prevent malfunction.
- Operated and maintained basic landscaping equipment and vehicles.
Store Manager
Cricket Wireless
Seabrook
06.2014 - 02.2020
- Operated landscaping equipment to maintain grounds and remove trees.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Provided guidance to team members regarding proper techniques when performing various landscaping tasks.
Landscape Worker
WOW Landscape Services
Sarasota
10.2008 - 11.2014
- Winterized irrigation systems and restarted systems in spring.
- Applied chemicals to control weeds, reduce insect infestation, and maintain soil fertility.
- Performed routine maintenance on all types of landscaping equipment.
Customer Service Representative
Nextel
Sarasota
06.1994 - 09.2008
- Cultivated positive relationships with customers through engaging interactions.\nMaintained professionalism while addressing challenging customer situations.\nLiaised between customers and retail buyers to expedite orders and fulfill demands.
Education
Some College (No Degree) - Computer Science
Ball State University
Muncie, INSkills
- Equipment maintenance
- Mechanical troubleshooting
- Safety compliance
- Preventive maintenance
- Basic repairs
- Customer service
Affiliations
- Athlete in Football
Timeline
Maintenance Technician
Neat & Sweet
03.2025 - Current
Customer Service Representative
Town Fair Tire
04.2022 - 02.2024
Grounds Maintenance Landscaper
Mountain Top Landscaping
02.2020 - 11.2022
Store Manager
Cricket Wireless
06.2014 - 02.2020
Landscape Worker
WOW Landscape Services
10.2008 - 11.2014
Customer Service Representative
Nextel
06.1994 - 09.2008
Some College (No Degree) - Computer Science
Ball State University
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