James Morris
Belmont
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Securitas Security Services USA Inc.
05.2023 - Current
- Interacted with both mentally sound and mentally diminished patients
- Physically restrained as well as mechanically restrained patients
- Hands-on with patients that can be verbally/physically aggressive in nature (bite, spit, punch, kick, etc.)
- Conducted patient watches which required sitting in one place for many hours while remaining attentive to the patient
- Prevented patients from self-harm and / or leaving the room
- De-escalated patients or guests when they became agitated/disruptive
- Assisted Hospital staff with searching patients for dangerous weapons/objects
- Wrote up reports
- Managed main desk and lobby area
- Conducted access control and interacted face-to-face with 250+ visitors per day
- Provided directions to guests
- Responsible for listening to radios and responded to alarms
- Responded with a strong sense of urgency (Panic Alarms, Door Alarms, etc.)
Laborer
Quality Works Contracting, LLC
Dedham
05.2023 - 06.2023
- Organized materials, tools, and equipment to supply team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Worked alongside the team to accomplish work goals according to schedule.
- Provided labor support to carpenters, masons and other skilled trades.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
Guest Advocate
Target
Watertown
09.2022 - 01.2023
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet a wide range of customer needs.
Education
Associate of Science - Business
Massachusetts Bay Community College
Wellesley Hills, MA08.2025
High School Diploma -
Needham High School
Needham, MA05.2022
Skills
- Attentive observer
- Willingness to learn
- Dedicated work ethic
- Reliable attendance
- Conflict resolution
- Team collaboration
- FLUENT IN AMERICAN SIGN LANGUAGE
- General security
Languages
American Sign Language
Timeline
Securitas Security Services USA Inc.
05.2023 - Current
Laborer
Quality Works Contracting, LLC
05.2023 - 06.2023
Guest Advocate
Target
09.2022 - 01.2023
Associate of Science - Business
Massachusetts Bay Community College
High School Diploma -
Needham High School
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