Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

James Quilty

Wilmington

Summary

Dynamic Substance Abuse Specialist with proven expertise Managing Michaels House (mens sober living), adept in treatment planning and client assessment. Skilled in leading recovery support services and facilitating 12-step programs, I excel in fostering client relationships and guiding individuals toward sustainable recovery. Committed to enhancing operational efficiency and team leadership in diverse environments.

Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow. Dedicated food service manager with 9 years of experience overseeing staff and operations for Golden Goose Market. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.

Overview

9
9
years of professional experience

Work History

Substance Abuse Specialist (House Manager)

Michaels House (Men's Sober Living)
Wilmington
11.2024 - Current
  • Maintained accurate records of all client contacts including intake information, progress notes, discharge summaries and aftercare plans.
  • Identified treatment goals based on individual diagnosis and history.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Developed treatment plans tailored to the individual needs of each client.
  • Provided individual, group and family counseling sessions to clients struggling with substance abuse issues.
  • Offered guidance on medication management for clients prescribed medications related to addiction treatment or mental health conditions.
  • Guided clients through the 12 Steps of alcoholics anonymous

Deli Department Manager

Golden Goose Thrift Shop
Boston
04.2016 - 02.2025
  • Worked closely with upper management to develop new ideas and strategies that would improve efficiency or profits in the deli department.
  • Ensured all health codes were followed by monitoring proper food handling techniques and equipment maintenance.
  • Developed and implemented strategies to increase sales and profitability within the deli department.
  • Established relationships with vendors to obtain quality products at competitive prices.
  • Handled cashier duties when necessary such as ringing up purchases, counting money, making change.
  • Provided guidance and direction to team members regarding daily tasks or special projects.
  • Analyzed sales data regularly to determine which products are most popular with customers.
  • Managed daily operations of the deli department including ordering, stocking, merchandising and pricing of products.
  • Trained new employees to perform duties.

Education

High School Diploma -

The Pennington School
Pennington, NJ
05-2004

Some College (No Degree) - Business Management

Hofstra University
Hempstead, NY

Some College (No Degree) - Business Management

Saint Anselm College
Goffstown, NH

Skills

  • Client assessment
  • Client intake
  • Record keeping
  • Treatment planning
  • 12-step programs
  • 12-step facilitation
  • Substance use screening
  • Medication management
  • Relapse prevention
  • Recovery support
  • Recovery planning
  • Recovery support services
  • Inventory management
  • Confidentiality
  • Team leadership
  • ServeSafe manager
  • Employee training
  • Vendor relations
  • Promotional planning
  • Profit and loss
  • Employee supervision
  • Supplies purchasing
  • Point of sale POS software
  • Maintain records

References

Andrew Frost  (Director of Michael's House, Director of Business Development at Resolute Recovery, Balance Mental Health Group) 

(617) 579- 7956

Steve DeAngelis ( Owner of Golden Goose Market )

(617) 669-7798

Jessie Powers  (Owner of Golden Goose Market) 

(617) 778-3011

Timeline

Substance Abuse Specialist (House Manager)

Michaels House (Men's Sober Living)
11.2024 - Current

Deli Department Manager

Golden Goose Thrift Shop
04.2016 - 02.2025

High School Diploma -

The Pennington School

Some College (No Degree) - Business Management

Hofstra University

Some College (No Degree) - Business Management

Saint Anselm College

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James Quilty