James Zicolella
Longmeadow
Summary
Detail-oriented finance student with a strong background in customer service, data analysis, and operations management. Experienced in managing operations, coordinating events, and optimizing processes to enhance client experiences. Proficient in Microsoft Excel for data analysis, financial modeling, and process optimization. Proven ability to communicate effectively, analyze data, and maintain high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Outside Operations
Twin Hills Country Club
03.2021 - Current
-Greeted and assisted members and guests, ensuring a welcoming and professional experience.
- Managed and maintained over 100 golf bags, clubs, and carts daily, ensuring they were clean and properly stored.
-Organized and set up tournaments, including preparing scorecards, arranging signage, and coordinating logistics.
-Provided members with information about club amenities, course conditions, and tournament schedules.
-Maintained a high standard of cleanliness and organization in all outside golf operations areas.
-Excellent communication skills, both verbal and written.
-Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Science - Finance
Western New England University
Springfield, MA05-2026
Skills
- Microsoft Excel
- Customer service
- Attention to detail
- Effective communication
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Time management
- Problem-solving
- Problem resolution
- Organizational skills
- Computer skills
Timeline
Outside Operations
Twin Hills Country Club
03.2021 - Current
Bachelor of Science - Finance
Western New England University
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