Throughout all of my previous and current work experience I have confidently developed the abilities of being a dependable, flexible, and hard nosed worker. Executing the task at hand and exceeding expectations is what I strive for.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
Votze Butler Associates, Inc.
05.2023 - Current
Assist in budget management by tracking expenses and forecasting project costs.
Facilitate communication between cross-functional teams to streamline project execution.
Develop detailed project documentation, enhancing clarity and accountability among stakeholders.
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Sales and Marketing Coordinator
Loyalty Builders
02.2023 - 05.2023
Support sales and marketing growth and development by:
Creating industry specific prospect lists using ZoomInfo and LinkedIn Sales Navigator.
Responsible for updating and tracking all sales and marketing database activities within Salesforce.
Email list management and activity tracking using the Mailchimp platform.
Customer Experience Associate
DraftKings Inc.
07.2021 - 10.2022
Respond to customer inquiries quickly via email, live chat, and callbacks.
Provide detailed information on customers accounts, sports/casino wagering, company promotions, etc with empathy and accuracy.
A part of the '2021 International Service Excellence Team' Customer Service Team of the Year.
Education
Bachelor of Science - Sport Management
University of Massachusetts, Amherst
Amherst, MA
05-2020
Skills
Procore, Microsoft 365, Buildr, Sage, Paperless, Planswift