Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jami Warren Wallett

Haverhill

Summary

Dedicated Medical Assistant with extensive experience at MGB Pentucket Medical, skilled in patient care coordination and clinical documentation. Proven ability to enhance patient satisfaction through compassionate support and effective communication. Proficient in EMR systems and maintaining strict HIPAA compliance, ensuring a safe and organized clinical environment.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks. Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant II

MGB Pentucket Medical
02.2018 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Improved clinical workflow with introduction of electronic health records system.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.

Medical Assistant

Colden ENT
09.2015 - 02.2018
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Improved clinical workflow with introduction of electronic health records system.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient pulse oximetry.

Education

No Degree - Medical Assitant

Lare Institute
Andover, MA
04-2010

GED -

Northern Essex Community College
Haverhill, MA
02-2004

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Patient-focused care
  • Reliable team player
  • Procedure assistance
  • Electronic medical records
  • Compassionate
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Patient assessments
  • Medical procedures
  • Professionalism and ethics
  • Maintaining confidentiality
  • Appointment setting
  • Compassionate caregiver
  • Patient care coordination
  • Medical records management
  • Patient flow management
  • Sterilization techniques
  • First aid
  • Medical supply inventory
  • Equipment sterilization
  • Sterile technique
  • Complex Problem-solving
  • Trustworthy companion
  • Adaptable
  • Patient management
  • Inventory and supply management
  • Simple dressings
  • Prioritizing stat orders
  • Inventory management
  • Professional bedside manner
  • Healthcare software proficiency
  • Companionship and emotional support
  • Conflict resolution
  • Specimen labeling
  • Vital signs monitoring
  • Electronic health records

Accomplishments

  • Successfully transitioned facility to use of EPIC .
  • Recognized for outstanding dedication to patient care.
  • Recognized for going above and beyond the call of duty.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CCMA - Certified Clinical Medical Assistant

Timeline

Medical Assistant II

MGB Pentucket Medical
02.2018 - Current

Medical Assistant

Colden ENT
09.2015 - 02.2018

No Degree - Medical Assitant

Lare Institute

GED -

Northern Essex Community College

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Jami Warren Wallett