Jamie Mazzucco
Taunton
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork and adaptability. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
18
18
years of professional experience
Work History
Medical Assistant /Patient Service Specialist
Revere Medical Group (formerly Steward Medical Group)
06.2021 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Administered basic medical tests, including vital signs and laboratory specimens.
- Educated patients on treatment plans and medication instructions for better adherence.
- Maintained electronic health records, ensuring compliance with privacy regulations.
- Trained new staff on office procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists, or other healthcare providers, as needed.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Personal Care Assistant
Stavros Center For Independent Living
03.2008 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Assisted patients with self-administered medications.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
Patient Care Coordinator /Ophthalmology Surgical Coordinator
Nielsen Eye Center
03.2016 - 03.2021
- Educated patients on treatment options and procedures, improving understanding and compliance.
- Trained new staff on office protocols and customer service excellence, promoting team cohesion.
- Managed patient communications to ensure clarity on pre-operative and post-operative instructions.
- Reduced surgery wait times by optimizing scheduling procedures based on surgeon availability and urgency of cases.
- Coordinated with insurance companies to secure necessary authorizations for scheduled surgeries.
- Checked patients in and out and collected payments.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Maintained over 100 surgical cases per month.
Education
High School Diploma -
Brockton High School
BrocktonCertificate - Medical Assistant
Lincoln Technical Institute
Brockton, MA08-2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Patient-focused care
Timeline
Medical Assistant /Patient Service Specialist
Revere Medical Group (formerly Steward Medical Group)
06.2021 - Current
Patient Care Coordinator /Ophthalmology Surgical Coordinator
Nielsen Eye Center
03.2016 - 03.2021
Personal Care Assistant
Stavros Center For Independent Living
03.2008 - Current
High School Diploma -
Brockton High School
Certificate - Medical Assistant
Lincoln Technical Institute