Jamie Ramirez
Fall River
Summary
Dynamic professional with experience at USPS, excelling in route optimization and customer relationship management. Proven track record of consistently meeting performance targets while ensuring safety compliance. Adept at problem-solving and team collaboration, delivering exceptional service and maintaining high standards in fast-paced environments. Committed to efficiency and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Rural Carrier
USPS, United States Postal Service
North Dighton
04.2018 - Current
- Operated postal vehicle while adhering to safety regulations.
- Ensured timely completion of route assignments daily.
- Assisted in training new carriers on delivery procedures.
- Greeted customers with pleasant attitude and offered assistance with mail-related issues.
- Took outgoing mail from customers by hand and obtained letters from boxes.
- Delivered packages using company-provided vehicles or public transportation.
- Met performance targets consistently through hard work and efficient handling of each stop.
Food Service Worker
Dunkin' Donuts
Rehoboth
10.2011 - 05.2016
- Prepared food and beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service during peak hours and busy shifts.
- Took customer orders accurately and processed payments efficiently.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed variety of duties related to food service.
Education
High School Diploma -
Taunton High School
Taunton, MA05-2012
Skills
- Route optimization
- Vehicle maintenance
- Package tracking
- Safety compliance
- Delivery procedures
- Customer relationship management
- Problem solving
- Team collaboration
- Time management
- Safe driving
Affiliations
- Reading
- Camping
- Hiking
- biking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Rural Carrier
USPS, United States Postal Service
04.2018 - Current
Food Service Worker
Dunkin' Donuts
10.2011 - 05.2016
High School Diploma -
Taunton High School