Jamie Tucker
New Bedford
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
13
13
years of professional experience
Work History
Crew Member
Trader Joe's
05.2024 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Sales Manager
Warby Parker
01.2023 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction
- Established and cultivated solid business relationships with new or existing customers
Team Leader
Target Corporation
05.2021 - 01.2023
- Lead a team of 30-40 front end team members, as well as otherteams throughout the store
- Lead a team that delivered fast, friendly, and fun service to theguest
- Responding quickly to guest needs, questions, or issues
- Resolved guest concerns in a positive, helpful manner
- Maintaining a clean and organized front end to ensure a brandshopping experience for all of our guests
- Designed floor plan to maximize merchandising strategies byorganizing displays and by modeling aesthetic values for staff and trainees.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Team Member
Target Corporation
03.2018 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
Barista Assistant
Mirasol's Cafe
04.2019 - 05.2020
- Prepared and served drinks and food in accordance with healthcodes and cafe standards
- Maintained cafe cleanliness at all ties, including cleaning tables,maintaining condiment bar, and removing trash
- Build professional relationships with clientele to ensure andprovide quality performance.
Cashier/Class Instructor
Michaels
09.2011 - 03.2018
- Assist customers to sign up for rewards programs
- Count money in the cash drawer
- Ensure merchandise is continuously stocked
- Maintained clean and orderly check out area.
- Managed classroom environment conducive for learning to meet maturity level and interest of students.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NHSkills
- Problem Solving Skills
- Collaborator
- Retail Sales
- Personable
- Flexibility
- Customer Service Manager
- Communication Skills
- Organization Skills
Timeline
Crew Member
Trader Joe's
05.2024 - Current
Sales Manager
Warby Parker
01.2023 - 05.2024
Team Leader
Target Corporation
05.2021 - 01.2023
Barista Assistant
Mirasol's Cafe
04.2019 - 05.2020
Team Member
Target Corporation
03.2018 - 05.2021
Cashier/Class Instructor
Michaels
09.2011 - 03.2018
Bachelor of Arts - Psychology
Southern New Hampshire University
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