Jamie Uliano
Methuen
Summary
Business Operations professional known for improving efficiency, strengthening internal processes, and delivering exceptional administrative, financial, and customer service support.
Overview
2027
2027
years of professional experience
Work History
Office Manager/Dispatcher
Mobile Mini
Office Manager/HR Coordinator
InstallerNet
Office Manager/Customer Care Administrator
TruGreen
Service Manager/Dispatcher
TruGreen
Service Manager
TruGreen
Technician/Dispatcher
TruGreen
Operations Manager
EcoSource Janitorial LLC
01.2017 - Current
- Direct company operations, HR, payroll, AP/AR, budgeting, onboarding, benefits administration, financial reporting, safety compliance, and workforce planning.
- Partner with executive leadership to improve operational efficiency and customer satisfaction.
- Lead managers, subcontractors, and cross-functional teams while maintaining OSHA compliance.
- 25+ years of progressive leadership experience.
- Managed teams of up to 60 employees and operations supporting 5,000+ customer accounts.
- Extensive experience in HR, accounting, payroll, budgeting, dispatch, customer service, compliance, and process improvement.
Education
High School Diploma -
Skills
- Office Management
- Business Operations
- Accounting
- Scheduling
- Customer Service
- Dispatch
- QuickBooks
- Microsoft Office
Resume
Office & Business Operations Manager, Business Operations professional known for improving efficiency, strengthening internal processes, and delivering exceptional administrative, financial, and customer service support., Office Management, Business Operations, Accounting, Scheduling, Customer Service, Dispatch, QuickBooks, Microsoft Office, Vendor Management, Budgeting, Operations Manager, EcoSource Janitorial LLC, 01/01/17, Present, Direct company operations, HR, payroll, AP/AR, budgeting, onboarding, benefits administration, financial reporting, safety compliance, and workforce planning., Partner with executive leadership to improve operational efficiency and customer satisfaction., Lead managers, subcontractors, and cross-functional teams while maintaining OSHA compliance., 25+ years of progressive leadership experience., Managed teams of up to 60 employees and operations supporting 5,000+ customer accounts., Extensive experience in HR, accounting, payroll, budgeting, dispatch, customer service, compliance, and process improvement., Office Manager/Dispatcher - Mobile Mini, Office Manager/HR Coordinator - InstallerNet, Office Manager/Customer Care Administrator - TruGreen, Service Manager/Dispatcher - TruGreen, Service Manager - TruGreen, Technician/Dispatcher - TruGreen, High School Diploma, Adult First Aid/CPR/AED, Driver's License
Additional Information
Blackbelt in GoJu Ryu Karate
Timeline
Operations Manager
EcoSource Janitorial LLC
01.2017 - Current
High School Diploma -
Office Manager/Dispatcher
Mobile Mini
Office Manager/HR Coordinator
InstallerNet
Office Manager/Customer Care Administrator
TruGreen
Service Manager/Dispatcher
TruGreen
Service Manager
TruGreen
Technician/Dispatcher
TruGreen