Jane Benger
460 Lake Street
Summary
Compassionate Bereavement Coordinator at Faith&Family Hospice with a proven track record in grief counseling and support group facilitation. Adept at assessing individual needs and developing tailored programs, enhancing family support and emotional well-being. Recognized for promoting multicultural competence and effective communication, ensuring high-quality care during challenging times.
Overview
3
3
years of professional experience
Work History
Bereavement Coordinator
Faith&Family Hospice
04.2022 - Current
- Planned, coordinated and facilitated bereavement groups and delivered ongoing compassionate support to bereaved.
- Collaborated with interdisciplinary team members, ensuring seamless care coordination during the bereavement process.
- Served as a knowledgeable resource for local media outlets seeking information on grief-related topics or stories involving the organization''s work within the community.
- Evaluated program effectiveness through regular feedback from participants, implementing improvements as needed to maintain high-quality services.
- Accepted different lifestyles, cultures, beliefs and values and seamlessly adapted bereavement support to accommodate individual needs.
- Participated in relevant professional development opportunities to stay current on best practices in grief counseling and service delivery techniques.
- Organized and led grief support groups, creating a safe space for participants to share experiences and heal together.
- Managed referral network of mental health professionals for clients requiring additional support beyond the scope of bereavement coordinator services.
- Delivered timely follow-up calls to bereaved families, offering reassurance and valuable resources during their time of need.
- Developed comprehensive bereavement programs tailored to individual needs for optimal healing and recovery.
- Maintained accurate records of client interactions in compliance with confidentiality guidelines and organizational policies.
- Conducted thorough assessments of bereaved individuals, identifying their specific needs and preferences for support.
- Created customized resources such as newsletters, informational pamphlets, and website content to educate families on coping strategies and available services.
- Coordinated special events such as remembrance ceremonies or workshops that offered support and education for grieving families.
- Improved office efficiency by effectively managing internal communications and correspondence.
Hospice Chaplain
Faith&Family Hospice
12.2021 - Current
- Collaborated with interdisciplinary teams to develop comprehensive care plans for hospice patients.
- Enhanced patient comfort by providing spiritual and emotional support in their final stages of life.
- Visited and counseled patients, families, and staff concerning death and dying by providing direct spiritual care.
- Collaborated with Number-person administration team to develop and implement plans for increasing patient satisfaction, boosting satisfaction Number%.
- Completed detailed assessments of each patient''s spiritual needs, allowing for tailored support throughout their hospice journey.
- Served as a resource for staff members seeking guidance or support in relation to their own spiritual well-being, promoting self-care within the workplace.
- Promoted a compassionate environment within the hospice facility by addressing the spiritual needs of both staff members and patients'' families.
- Established trusting relationships with patients from diverse cultural backgrounds by demonstrating respect for their individual beliefs and traditions.
- Maintained accurate documentation of patient interactions, ensuring continuity of care across interdisciplinary team members.
- Participated in ongoing professional development opportunities to stay current on best practices within chaplaincy and end-of-life care services.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
Education
Hospice Chaplaincy Certification - Hospice Chaplain
The Chaplaincy Institute
Chicago, IL09.2020
MA Div. Equiv. - Religious Studies
The Chaplaincy Institute
Chicago, IL09.2020
Licensed Practical Nurse - Nursing
Cape Cod Hospital School of Practical Nursing
Hyannis, MA11.1968
Skills
- Family support
- Assessment skills
- Multicultural competence
- Self-care promotion
- Referral networking
- Individual counseling
- Grief counseling
- Support group facilitation
- Willingness to learn
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Effective communication
- Microsoft office
- Documentation and recordkeeping
- Self motivation
Timeline
Bereavement Coordinator
Faith&Family Hospice
04.2022 - Current
Hospice Chaplain
Faith&Family Hospice
12.2021 - Current
Hospice Chaplaincy Certification - Hospice Chaplain
The Chaplaincy Institute
MA Div. Equiv. - Religious Studies
The Chaplaincy Institute
Licensed Practical Nurse - Nursing
Cape Cod Hospital School of Practical Nursing
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