Jane Waweru
Weymouth
Summary
Dynamic courier with a proven track record at Factory Motor Parts Company, excelling in route optimization and customer satisfaction. Recognized for exceptional problem-solving and attention to detail, I consistently achieved high feedback scores while ensuring timely deliveries. Skilled in logistics management and maintaining a clean driving record, I enhance operational efficiency through effective communication.
Overview
15
15
years of professional experience
Work History
Courier
Factory Motor Parts Company
03.2024 - 04.2025
- Coordinated timely deliveries across assigned routes, ensuring customer satisfaction and adherence to schedules.
- Managed logistics for efficient route planning, optimizing delivery times and reducing operational costs.
- Trained and mentored new couriers on best practices for service quality and safety protocols.
- Implemented improvements in delivery processes, enhancing overall efficiency and accuracy in package handling.
- Developed strong relationships with clients through effective communication and proactive problem-solving strategies.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Tracked packages using barcode scanners to maintain an updated record of shipment statuses.
- Achieved high customer feedback scores, demonstrating exceptional interpersonal skills during deliveries.
Delivery Courier
Autoplus Sales
01.2022 - 02.2024
- Delivered packages efficiently, maintaining high standards of accuracy and customer satisfaction.
- Coordinated delivery routes to optimize travel time and reduce operational costs.
- Ensured compliance with safety regulations during transportation and handling of goods.
- Mentored new couriers on best practices for time management and effective communication.
- Implemented process improvements that enhanced delivery speed and reliability.
- Monitored vehicle maintenance schedules to ensure operational readiness at all times.
Courier
SK Courier
01.2016 - 12.2021
- Delivered packages promptly while adhering to safety protocols.
- Managed route planning using GPS systems for efficient deliveries.
- Maintained accurate delivery logs and documentation for tracking purposes.
- Communicated with clients to confirm delivery details and address inquiries.
- Assisted in loading and unloading packages, ensuring secure handling.
Courier Contractor
Express Manufacturing Inc.
06.2010 - 01.2016
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Managed route planning to optimize delivery times and reduce fuel consumption.
- Coordinated with dispatchers to ensure accurate load assignments and minimize delays.
- Trained new couriers on safety protocols and company policies to enhance operational efficiency.
Education
Maryhill High School
Bachelor of Arts - Bussiness
Strathmore College
Kenya06-1990
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Excellent driving skills
- Time management
- Clean driving record
Timeline
Courier
Factory Motor Parts Company
03.2024 - 04.2025
Delivery Courier
Autoplus Sales
01.2022 - 02.2024
Courier
SK Courier
01.2016 - 12.2021
Courier Contractor
Express Manufacturing Inc.
06.2010 - 01.2016
Maryhill High School
Bachelor of Arts - Bussiness
Strathmore College
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