Janeidaliz Cruz
Springfield
Summary
Dedicated Medical Assistant/Patient Care Technician with experience at Mercy Medical Center, skilled in vital signs monitoring and infection control. Proven ability to enhance patient comfort and safety while training new staff. Committed to delivering compassionate care and maintaining high standards in acute, outpatient and rehabilitative settings. Proficient in data collection and patient observation. Excellent communication and interpersonal skills, strong organizational and time management skills, attention to detail.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mercy Medical Center, Inpatient Acute Care
08.2012 - Current
- Assisted patients with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Upheld infection control and prevention policies across different patient-facing areas.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Data entry in Electronic health records
- Maintain confidentiality and HIPPA compliance
- Train and supervise other technicians onboarding
- Assist with dressing changes and bedside procedures
- Assist with intake and output of urinary catheters
Occupational Health Technician
Trinity Health of New England
08.2012 - Current
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Performed diagnostic tests and reported results to healthcare providers.
- Triaged patients in office or by phone to assess severity of conditions.
- Room patients and prepare for medical examinations
- Conduct EKG's
- Coordinate PPD's
- Utilized medical software to document and track patient progress.
- Cleaned and sterilized instruments, equipment and surfaces.
- Cared for patients by providing personal assistance and ambulation.
- Assist with pre-employment screening and workplace injury reports
- Collect specimens and perform phlebotomy
- Give vaccines and medications under the guidance of a healthcare professional
- Coordinating with physicians and other healthcare team members to ensure smooth clinic flow
- Answer telephones, complete insurance forms and information, order supplies, manage paperwork flow.
Education
Medical Assistant - Medical Assistant
Branford Hall Career Institute
Springfield, MA05-2016
High School Diploma -
Roger L. Putnam Vocational Technical High School
Springfield, MA06-2005
Skills
- Sterilization techniques
- ADL support
- Infection prevention
- Restocking supplies
- Vital signs monitoring
- Catheter care
- Body mechanics knowledge
- CPR certification
- End-of-life care
- Acute and rehabilitative care
- Oxygen therapy
- Acute care
- Specimen collection
- Professional bedside manner
- Clinical training
- Feeding assistance
- Data collection
- Basic life support
- Monitoring patient conditions
- Patient positioning
- Blood glucose monitoring
- Infection control
- Vitals documentation
- Patient observation
- Emergency response
- Qualified in patient transport
- Wound care
- Patient hygiene management
- Basic nursing care
Certification
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
- CMA- Certified Medical Assistant
- BLS
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Mercy Medical Center, Inpatient Acute Care
08.2012 - Current
Occupational Health Technician
Trinity Health of New England
08.2012 - Current
Medical Assistant - Medical Assistant
Branford Hall Career Institute
High School Diploma -
Roger L. Putnam Vocational Technical High School
Similar Profiles
Kelis GloverKelis Glover
Scheduling Coordinator at Mercy Medical Center, Inpatient Acute CareScheduling Coordinator at Mercy Medical Center, Inpatient Acute Care
Sherin EllickalSherin Ellickal
LEVEL II FIELDWORK at Acute Inpatient Rehab at OSF Little Company of Mary Medical CenterLEVEL II FIELDWORK at Acute Inpatient Rehab at OSF Little Company of Mary Medical Center
Helena BuntonHelena Bunton
Occupational Therapist Lvl 1 at Balmain Hospital, INPATIENT SUB-ACUTE AGED CAREOccupational Therapist Lvl 1 at Balmain Hospital, INPATIENT SUB-ACUTE AGED CARE
Athena KellyAthena Kelly
Server at The Alpine ChefServer at The Alpine Chef
Evan AndersonEvan Anderson
Baseball Umpire at Major League BaseballBaseball Umpire at Major League Baseball