Janelle Dingle
Methuen
Summary
Highly skilled and compassionate phlebotomist recognized for exceptional patient care and attention to detail. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
25
25
years of professional experience
Work History
Phlebotomist
Beth Isreal Lahey Health; Winchester hospital
Wilmington
02.2020 - Current
- Collected blood samples from patients using sterile techniques.
- Prepared and labeled specimens for laboratory analysis, ensuring accuracy for diagnostic procedures.
- Maintained accurate patient records and documentation of procedures.
- Trained new staff on phlebotomy techniques and equipment use, enhancing team capability and service quality.
- Monitored inventory levels of supplies and ordered replacements.
- Collaborated with healthcare team to coordinate patient appointments effectively.
- Provided excellent patient care by reassuring anxious individuals during procedures.
- Ensured compliance with safety and infection control protocols.
- Collected blood specimens from diverse patient populations, including pediatric, adult, geriatric, and special needs individuals.
- Performed venipuncture and other blood collection procedures according to established standards.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Collaborated with laboratory personnel to resolve specimen issues.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Collaborated with healthcare teams to streamline patient care and optimize specimen collection processes.
- Conducted patient interviews and verified medical records to confirm test requisitions.
- Used heel and finger stick methods to obtain blood from capillaries.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Constant observer
Holy Family Hospital Methuen
Methuen
10.2009 - 08.2013
- Provided continuous observation of patients for their safety and the safety of others.
- Monitored patient conditions and reported changes to nursing staff.
- Assisted patients in routine activities of daily living.
- Assisted in maintaining a clean and safe environment for patients.
Nursing Assistant/RP
Oosterman's Rest Homes
Melrose
01.2001 - 08.2003
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted residents with daily living activities and personal hygiene needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Turned and repositioned bedridden patients to prevent bedsores.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Documented patient care activities and observations in electronic health records.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Maintained cleanliness and safety of resident living areas and common spaces.
- Communicated effectively with residents, families, and healthcare team members.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Education
Phlebotomy Certification - Phlebotomy
Northeast Metro Tech
Wakefield, Ma12-2019
Certificate - Medical Assistant
The Salter School
Tewksbury, MA07-2004
High School Diploma -
Wakefield High School
Wakefeild, MA06-1999
Skills
- blood collection
- Pediatric phlebotomy
- specimen labeling
- infection control
- patient record management
- patient care coordination
- Patient safety
- phlebotomy training
- attention to detail
- HIPAA
Timeline
Phlebotomist
Beth Isreal Lahey Health; Winchester hospital
02.2020 - Current
Constant observer
Holy Family Hospital Methuen
10.2009 - 08.2013
Nursing Assistant/RP
Oosterman's Rest Homes
01.2001 - 08.2003
Phlebotomy Certification - Phlebotomy
Northeast Metro Tech
Certificate - Medical Assistant
The Salter School
High School Diploma -
Wakefield High School