Detail-oriented Payroll Specialist with a proven track record in processing bi-weekly payroll for over 300 employees. Skilled in ensuring compliance and resolving discrepancies through effective communication.
Work History
Payroll Specialist
3 Years 7 Months
Servicenet | 11.2022 - 06.2026
Processed bi-weekly payroll for over 300 employees, ensuring timely and accurate compensation.
Maintained employee records in payroll system, supporting compliance with federal and state regulations.
Collaborated with HR to resolve payroll discrepancies, enhancing employee satisfaction through effective communication.
Assisted in year-end reporting, including W-2 forms preparation and distribution, ensuring accuracy and compliance.
Residential Counselor
3 Years
Servicenet | 11.2019 - 11.2022
Facilitated daily living skills and personal development for residents in a supportive environment.
Developed individualized care plans tailored to each resident's needs and goals.
Monitored resident behavior and progress, providing feedback to enhance therapeutic outcomes.
Coordinated recreational and social activities to promote community engagement among residents.
Residential Director
1 Year 5 Months
Servicenet | 05.2018 - 10.2019
Led operations to enhance service delivery and improve resident satisfaction.
Developed and implemented training programs for staff to ensure best practices in care management.
Oversaw compliance with regulatory requirements, maintaining high standards of safety and quality.
Collaborated with multidisciplinary teams to create individualized support plans for residents.
Residential Site Manager
2 Years 3 Months
Servicenet | 02.2016 - 05.2018
Oversaw daily operations, ensuring compliance with company policies and procedures.
Managed staff performance, providing coaching and feedback to enhance productivity.
Implemented process improvements to streamline workflow and increase efficiency.
Coordinated maintenance schedules, ensuring optimal functionality of facilities and equipment.
Shift Supervisor
9 Years 8 Months
Center For Human Development Inc. Juvenile Justice Programs | 10.2005 - 06.2015
Supervised daily operations of juvenile justice programs, ensuring compliance with organizational policies.
Trained and mentored staff on effective communication and conflict resolution techniques.
Collaborated with multidisciplinary teams to develop individualized treatment plans for youth participants.
Implemented behavior management strategies to foster a positive environment and improve program outcomes.
Led crisis intervention efforts, employing de-escalation techniques to ensure safety of staff and youth participants.
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Education
Criminal Justice Certificate - Criminal Justice
Sanford Brown Institute | Springfield, MA | 10-2005
Skills
Payroll processing
New hire processing
Time sheet review
Payroll administration
Timeline
Payroll Specialist
Servicenet
11.2022 - 06.2026Read More
Residential Counselor
Servicenet
11.2019 - 11.2022Read More
Residential Director
Servicenet
05.2018 - 10.2019Read More
Residential Site Manager
Servicenet
02.2016 - 05.2018Read More
Shift Supervisor
Center For Human Development Inc. Juvenile Justice Programs
10.2005 - 06.2015Read More
Sanford Brown Institute
Criminal Justice Certificate from Criminal Justice