Professional Summary
Overview
Work History
Education
Skills
Timeline

Janice McLaurin

Servicenet
Ware
21
years of professional experience

Detail-oriented Payroll Specialist with a proven track record in processing bi-weekly payroll for over 300 employees. Skilled in ensuring compliance and resolving discrepancies through effective communication.

Work History

Payroll Specialist

3 Years 7 Months
Servicenet | 11.2022 - 06.2026
  • Processed bi-weekly payroll for over 300 employees, ensuring timely and accurate compensation.
  • Maintained employee records in payroll system, supporting compliance with federal and state regulations.
  • Collaborated with HR to resolve payroll discrepancies, enhancing employee satisfaction through effective communication.
  • Assisted in year-end reporting, including W-2 forms preparation and distribution, ensuring accuracy and compliance.

Residential Counselor

3 Years
Servicenet | 11.2019 - 11.2022
  • Facilitated daily living skills and personal development for residents in a supportive environment.
  • Developed individualized care plans tailored to each resident's needs and goals.
  • Monitored resident behavior and progress, providing feedback to enhance therapeutic outcomes.
  • Coordinated recreational and social activities to promote community engagement among residents.

Residential Director

1 Year 5 Months
Servicenet | 05.2018 - 10.2019
  • Led operations to enhance service delivery and improve resident satisfaction.
  • Developed and implemented training programs for staff to ensure best practices in care management.
  • Oversaw compliance with regulatory requirements, maintaining high standards of safety and quality.
  • Collaborated with multidisciplinary teams to create individualized support plans for residents.

Residential Site Manager

2 Years 3 Months
Servicenet | 02.2016 - 05.2018
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Managed staff performance, providing coaching and feedback to enhance productivity.
  • Implemented process improvements to streamline workflow and increase efficiency.
  • Coordinated maintenance schedules, ensuring optimal functionality of facilities and equipment.

Shift Supervisor

9 Years 8 Months
Center For Human Development Inc. Juvenile Justice Programs | 10.2005 - 06.2015
  • Supervised daily operations of juvenile justice programs, ensuring compliance with organizational policies.
  • Trained and mentored staff on effective communication and conflict resolution techniques.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans for youth participants.
  • Implemented behavior management strategies to foster a positive environment and improve program outcomes.
  • Led crisis intervention efforts, employing de-escalation techniques to ensure safety of staff and youth participants.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.

Education

Criminal Justice Certificate - Criminal Justice

Sanford Brown Institute | Springfield, MA | 10-2005

Skills

Payroll processing
New hire processing
Time sheet review
Payroll administration

Timeline

Payroll Specialist

Servicenet
11.2022 - 06.2026Read More

Residential Counselor

Servicenet
11.2019 - 11.2022Read More

Residential Director

Servicenet
05.2018 - 10.2019Read More

Residential Site Manager

Servicenet
02.2016 - 05.2018Read More

Shift Supervisor

Center For Human Development Inc. Juvenile Justice Programs
10.2005 - 06.2015Read More

Sanford Brown Institute

Criminal Justice Certificate from Criminal Justice
Read More
Janice McLaurin