Janice McLaurin
Servicenet
Ware
21
years of professional experience
Detail-oriented Payroll Specialist with a proven track record in processing bi-weekly payroll for over 300 employees. Skilled in ensuring compliance and resolving discrepancies through effective communication.
Work History
Payroll Specialist
3 Years 7 Months- Processed bi-weekly payroll for over 300 employees, ensuring timely and accurate compensation.
- Maintained employee records in payroll system, supporting compliance with federal and state regulations.
- Collaborated with HR to resolve payroll discrepancies, enhancing employee satisfaction through effective communication.
- Assisted in year-end reporting, including W-2 forms preparation and distribution, ensuring accuracy and compliance.
Residential Counselor
3 Years- Facilitated daily living skills and personal development for residents in a supportive environment.
- Developed individualized care plans tailored to each resident's needs and goals.
- Monitored resident behavior and progress, providing feedback to enhance therapeutic outcomes.
- Coordinated recreational and social activities to promote community engagement among residents.
Residential Director
1 Year 5 Months- Led operations to enhance service delivery and improve resident satisfaction.
- Developed and implemented training programs for staff to ensure best practices in care management.
- Oversaw compliance with regulatory requirements, maintaining high standards of safety and quality.
- Collaborated with multidisciplinary teams to create individualized support plans for residents.
Residential Site Manager
2 Years 3 Months- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed staff performance, providing coaching and feedback to enhance productivity.
- Implemented process improvements to streamline workflow and increase efficiency.
- Coordinated maintenance schedules, ensuring optimal functionality of facilities and equipment.
Shift Supervisor
9 Years 8 Months- Supervised daily operations of juvenile justice programs, ensuring compliance with organizational policies.
- Trained and mentored staff on effective communication and conflict resolution techniques.
- Collaborated with multidisciplinary teams to develop individualized treatment plans for youth participants.
- Implemented behavior management strategies to foster a positive environment and improve program outcomes.
- Led crisis intervention efforts, employing de-escalation techniques to ensure safety of staff and youth participants.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
Education
Criminal Justice Certificate - Criminal Justice
Skills
Payroll processing
New hire processing
Time sheet review
Payroll administration
Timeline
Payroll Specialist
Servicenet
2022.11 - 2026.06Read More
Residential Counselor
Servicenet
2019.11 - 2022.11Read More
Residential Director
Servicenet
2018.05 - 2019.10Read More
Residential Site Manager
Servicenet
2016.02 - 2018.05Read More
Shift Supervisor
Center For Human Development Inc. Juvenile Justice Programs
2005.10 - 2015.06Read More
Sanford Brown Institute
Criminal Justice Certificate from Criminal Justice
Read More