Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Janiyah Vega

Boston

Summary

Dynamic supervisor with a proven track record at Jd Sports, excelling in staff management and customer service. Enhanced team productivity through strategic planning and effective communication, fostering a culture of excellence. Skilled in training and mentoring, I consistently resolved conflicts and improved workflows, ensuring a harmonious and efficient work environment.

Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

4
4
years of professional experience

Work History

Supervisor

Jd Sports
09.2023 - 06.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Cashier

Target
07.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Burlington Coat Factory
08.2021 - 12.2022
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

No Degree - Business Administration And Management

University of Massachusetts, Boston
Boston, MA
05-2028

Ruth Batson Academy
315 Mt Vernon St. Dorchester , MA 02125
06-2024

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Strategic planning
  • Complex Problem-solving
  • Inventory control
  • Staff discipline
  • Staff development

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved with co workers which led to everyone working together in the end.
  • Maintaining a High GPA
  • Being on Honor roll
  • Voulnteering in my community
  • Donating clothes

Languages

English
Full Professional

Timeline

Supervisor

Jd Sports
09.2023 - 06.2025

Cashier

Target
07.2022 - 09.2023

Cashier

Burlington Coat Factory
08.2021 - 12.2022

No Degree - Business Administration And Management

University of Massachusetts, Boston

Ruth Batson Academy

Similar Profiles

CREATE PROFILE
Janiyah Vega